Our family vacation to Bali was made wonderful with our stay at Villa Coco. Kids thoroughly enjoyed the villa, breakfast and the pool. With a toddler, the kitchenette made our life comfortable.
If the place was so good, the folks there are awesome. Wayan was our first contact there. Right from her, everyone was polite, ready to help and were incredibly assuring to make the guests feel comfortable. Our thanks to Ayu senior, Ayu junior, Arya, Sandra.
We were in a deep mess with respect to visa and required a lot of help to connect with the airline, immigration etc. Wayan was extremely helpful and empathetic on this.
Being a vegetarian, we were not sure what we would get. They provided healthy, vegetarian breakfast that kept me going.
After service? Yeah you get that too with these guys. With all the visa mess, we missed our camera in the villa and coolly left to the next leg of the trip. Enter Claire! What a person! Top end professional service organizations would be proud of her responsiveness.
Nice guys, they found it, safely guarded it, uploaded pics to drop box at my request, have now packed it to be sent by another Indian guest routed via Chennai.. Certainly can't ask for more...
We had a great vacation starting with Villa Coco, Bali. It's not just new places but great beings here, Malaysia and in Thailand that made this trip so very wonderful!