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“Great Location”
Review of Bal Harbour Hotels

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Bal Harbour Hotels
Ranked #34 of 68 Hotels in Wildwood Crest
Reviewed 6 September 2017

As a last minute booking we got one night in the 4 room suite, AMAZING !!! then had to switch to a regular efficiency room, DISGUSTING !!! dirty, old, bugs crawling on the floor and no hot water. I will never stay in there again. Maybe the side of the building I was in is waiting to be remodeled, either way for the price I will stay elsewhere. so many other places to choose from in that price range. The location was great right in front of the beach. Too bad its not kept up.

Room Tip: Do not book the Dolphin wing.
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  • Stayed: August 2017, travelled with friends
    • Location
    • Rooms
    • Service
2  Thank nancydX4601UF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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15 - 19 of 673 reviews

Reviewed 5 September 2017

the room was in need of updating. the balcony could have used a small table or something.the cleaning people were all so nice..I too witnessed the front desk yelling at a customer very loud about "if you act like an idiot you will be treated like an idiot". the restaurant served us rancid cheese sauce on our fries. had to send it back. and yes the pool and arcade close way too early.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Deidre G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2017

Just checked out on Thursday before Labor Day holiday and couldn't wait to leave. No one was friendly at the hotel, only the lovely lady in the gift shop. The hotel itself needs some tlc. Our room had a screen door which had no track to move on and a latch hook to keep closed. The room and bathroom was not very clean. The pool and game room close way too early for the kids. The restaurant was rarely open. Just all around frustrating. Even the lobby was dirty. No what you expect for the kind of money paid.

  • Stayed: August 2017, travelled with family
    • Location
    • Rooms
    • Service
1  Thank jacquelynnprasak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2017

stayed at this hotel for one night only because I decided to go a day early to nj.
contrary to other reviewers, the staff was very friendly and accommodating.

since I had not been in this hotel before it was very confusing to find which elevator to take to the room. a nice man walking by helped us find which direction to go to find our room.

the room was average - it was quite large and had a wonderful view of the pool and ocean but needed to be updated.

the breakfast was just ok - the service could have been better, the food was ok.

so while the hotel was average I would not stay here again.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank allen8585
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2017

What we just witnessed take place in the lobby of this hotel was appauling!!! The front desk staff are rude and could care less about their guests!!! Your requests or needs are completely dismissed!! A customer was upset and the lady behind the desk screamed at him that she DOESNT CARE!!!! UNBELIEVABLE!!! Everything here is outdated, the wifi doesnt work, the only nice people are the ones that clean your room... we come here every year with 3 rooms of families... not anymore!! Nobody stay here! The good reviews are fake!!

  • Stayed: August 2017, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank judyd6676
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WWCBeach, Manager at Bal Harbour Hotels, responded to this reviewResponded 22 August 2017

The hotel customer services handled the complaints of a unruly guest quickly as possible as to not disrupt other guest 's vacations. It is unfortunate that the reviewer was already upset with the hotel because her 3 rooms were not located closely together. The hotel will take these requests into consideration, but they are guaranteed. The hotel will guarantee request for a small fee, which this reviewer chose not to do.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bal Harbour Hotels

Address: 508 E Stanton Rd, Wildwood Crest, NJ 08260-3768
Region: United States > New Jersey > Jersey Shore > Cape May County > Wildwood Crest
Amenities:
Beach Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#22 On the Beach Hotel in Wildwood Crest
Number of rooms: 100
Official Description (provided by the hotel):
Bal Harbour is the most complete family resort complex in the Wildwoods. Spanning a full block right on the beach, it is a luxurious hotel with its own private entrance to the beautiful beaches of Wildwood Crest. ... more   less 
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Also Known As:
Hotel Bal Harbour Oceanfront
Bal Harbour Oceanfront Wildwood Crest
Bal Harbour Hotel Wildwood Crest

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