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“Good service and food”

The Cheesecake Factory
Ranked #3 of 175 Restaurants in Wayne
Cuisines: American
More restaurant details
Restaurant details
Dining options: After-hours, Breakfast, Reservations
Description: The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
Reviewed 2 weeks ago via mobile

We love the Cheesecake Factory. Great menu, good service and good food. We do not come for the cheesecake, but love the layered fudge cake for dessert instead. Chopped salads are great as well. Happy to find one when visiting this mall!

Thank lovenyc210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hi Lovenyc210, Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 - 6 of 187 reviews

Reviewed 3 weeks ago via mobile

Our Sunday , ( Easter lunch )

Nasty , disgusting ,the tuna tartar was with extra seasoning “HAIR “(you can see in the photo below the review). And the only conversation from the manager was “I will take care that appetizer”,Really!!!!
Is hard to give opportunities to chain restaurants for that reason. They don’t have no need to keep up the clientele , ...!!!
Absolutely nasty have that hair in the food , special bc look the size the hair!!!

Thank Vidabr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hi Vidabr, We would like to speak with you a bit more about your experience. Please contact us by going to our website's Contact Us page and click "General Questions" from the Contact Category menu. Thank you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

My husband & adult daughter had dinner to celebrate my birthday. I was looking forward to Miso salmon which is my favorite Cheesecake Factory entree. Unfortunately they did not have it that night and the waitress said she had to disappoint about five customers that evening because she could not provide the Miso salmon dish. I had the Jamaican Black Pepper Shrimp and it was good but not as good as the Miso Salmon. My daughter ordered the crab cake sandwich and they didn’t have that either so she ordered a bacon-bacon cheeseburger. She said it was also good. The cheesecake is always the highlight and as usual, the Dulce de leche was good!
We have eaten at many different Cheesecake Factory locations. This locationgot off to a slow start but it is now on par with other Cheesecake locations.
The waitress and staff were friendly! The location within the Short Hills Mall makes parking ample. On the down side, the floor could have used a good sweeping & cleaning.
If you like the Cheesecake Factory chain, your food and experience will be pretty predictable unless they run out of your favorite entrees & forget to clean the floor .

Thank TripTips14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2018

I do like the wide selections this restaurant offers but it can add up quickly. I found the quality of the fool and the service very good. AS I am sure most know this place can be busy at peak dinner time so I always go at the tal end of dinner time.

    • Value
    • Service
    • Food
Thank mrnick9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2018 via mobile

This is one of those restaurants in which you almost expect to take home food with you. Unless you are really hungry!

I love the mac and cheese burger. It is a fried macaroni and cheese on top of a burger, and all the good stuff too.

Of course the desserts, all those wonderful cheesecakes, are spectacular too!

Thank psudino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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