the reservation process was horrible. i reserved 6 rooms for my sons baseball team through the hotel front desk on 10/16. when i called the hotel on 10/21 to confirm the reservation with my confiormation#, the person at the front desk told me the rooms were not reserved in my name. apparently one of the parents called to put a hold on one of the rooms and gave a credit card. the reservation was then changed from my name to his, and my credit card information was deleted and his card was put on the reservation. needless to say, i was beside myself, the employee could not explain how or why this had happened. how could my info be erased/ changed without my permission? when i checked in at the hotel, there were no rooms left for me and my son to stay. after putting up a fight, the manager "found" a room for me. this caused major confusion among the parents and team members. it was not pleasant at all. i will never stay there again.
- Official Description (provided by the hotel):
- Enjoy the best of the Atlantic Coast at our Howard Johnson Hotel -Toms River. Conveniently located off Route 9 and just 15 minutes from the Jersey Shore, our pet-friendly Toms River hotel near McGuire Air Force Base is one hour from New York, Philadelphia and Atlantic City. We offer a complimentary continental breakfast, a large indoor heated pool, two restaurants, a pub & grille with live entertainment, a free pass to a fitness center adjacent to the hotel, free wireless high speed internet access and laundry service. We look forward to your arrival! ... more less
- Reservation Options:
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- Also Known As:
- Howard Johnson Of Toms River Hotel Toms River
- Howard Johnson Toms River
- Toms River Howard Johnson