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Rustic River Restaurant
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Ranked #4 of 16 Restaurants in Woodstock
Certificate of Excellence
Cuisines: Italian, Pizza, Steakhouse
Dining options: After-hours
Restaurant details
Dining options: After-hours
Reviewed 22 July 2018

Wasn't sure what to expect as we didn't have time to look the reviews up online so we were happy that it exceeded our expectations.

Meals were quick to come out and were very good. Service was attentive. Prices reasonable. Would definitely go again.

Thank Karin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 - 15 of 147 reviews

Reviewed 9 June 2018 via mobile

Our motel owner suggested this place for pizza. We went there for take out pizza. Staff were friendly and told us it would take about 20,minutes to order them. We got large two meat lovers pizzas. They happily supplied us with water while we waited. Think it came to $43. Nice atmosphere. Looked like they were selling lots of new black tshirts with their logo. Cool looking white antlered deer skull on black. Anyhow back to the pizza. We got them back to the party. There were four of us and that was plenty. We didn’t eat it all. Im ranking this pie up there with the top 3 pizzas I’ve ever eaten. I’m over 50. Lol. Homemade/ hand made crust. Great sauce, fresh real ingredients. You got to try this pizza after hiking the white mountains or while your watching Netflix. This is awesome pizza people!

1  Thank Jack G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2018 via mobile

My boyfriend and I came here last year and a year later we returned. Great place, great food. The waitress was very nice and the owner came out and introduced himself. We will be here again

Thank RebeccaP2226
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2018 via mobile

We were going to eat in the Village shops but the wait was forever so we decided to look elsewhere - so glad we did! Food was excellent steak tips were fabulous and the meatballs were huge! Great portions and the service was excellent! The owner stopped by the table and was very personable and appreciative of our business! Don’t miss this hidden gem!!!

1  Thank Kerri T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2018

What Rich R. (the owner/manager) states in response to the "Obnoxious manager Review" is not only inaccurate, but a series of lies. First off, we walked in and were seated right away. There were also empty tables during this "rush." The was poor service with multiple errors throughout the whole experience. There were multiple order accuracy issues (messed up entree, wrong sized pizza, had to state drink order 3 times before receiving) and there were food sequencing issues (we received the starter salads after all the meals and only upon our request). The party never asked for a manager, the server rarely came to the table but the owner/manager, Rich R, came when he noticed something was wrong. Rich R was clearly in a bad mood from our first interaction based on how he spoke to his customers. One entree was made incorrectly and we asked for it to be remade, which the Rich R offered to do. There were 8 people in the party (4 adults and 4 children). Multiple appetizers, multiple salads, 4 entrees, and two pizzas were ordered. Food was shared. We received the bill and it included a $3 plating charge. The server was asked what the $3 charge was for and she promptly left. Rich R came over and stated the charge was because we asked for an additional plate and shared the entree that was remade. He then threatened to charge $3 additional for each entree and pizza ordered. Yes, a plating charge is not uncommon when 2 people split a single meal. This is typically disclosed on the menu or at the time of order. None of this applied in this instance. We stated we would take the $3 out of tip due to poor service, to which Rich R responded that he would tip the server. Rich R was very threating and lacked any customer service skills. And YES, we felt threatened due to his poor attitude and the fact that he was staring down the party. The two women left quickly with the children because they felt threatened - and NO Rich, you can not tell them any of us how we felt. Rich R should not have any interaction with customers. The kicker is that food was actually good for the price, but we will never go to nor recommend Rustic River Restaurant.

    • Value
    • Service
    • Food
4  Thank smrpeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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