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“Beautiful, small hotel”

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White Mountain Hotel and Resort
Ranked #7 of 25 Hotels in North Conway
Certificate of Excellence
Reviewed 6 March 2012

Wonderful place. I loved the Ledges Dining Room and our Mt. Washington Room was fun. Will come back again.

Room Tip: Mt. Washington Room was lovely.
  • Stayed: March 2012, travelled as a couple
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2  Thank JMags66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carolcranmore, Owner at White Mountain Hotel and Resort, responded to this reviewResponded 9 March 2012

Glad to read you enjoyed your stay. We enjoyed having you. Carol

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Reviews (1,109)
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863 - 867 of 1,109 reviews

Reviewed 5 March 2012

Nice location for the hotel but the facilities do need updating including heating/ac, plumbing, light fixtures. We were either boiling or freezing in the room, no happy medium. The staff didn't seem as friendly this visit as well. The biggest dissappointed was the availability of the pool and especially the hot tub. We have two kids and every time we wandered down to the outside pool and hot tub, it was filled with adults who seem unwilling to give up room or even step aside for others even kids. We even tried to head down at odd hours. The only thing we seemed to be able to take advantage of was either the 15yr old arcade game that kept stealing our quarters or the 18yr old treadmill and life cycle. A good view is about all your paying for here. It is overpriced for what you get. I've stayed at the JW Marriott in Cancun for less nighly rates. You'd probably be safer to enjoy the hot tub on a Tue or Wed around noon time.

Room Tip: call to ask about suites becasue they are not listed on the online reservation tool
  • Stayed: March 2012, travelled with family
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1  Thank DJeter50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carolcranmore, Owner at White Mountain Hotel and Resort, responded to this reviewResponded 9 March 2012

I appreciate your honest feedback & comments. I do understand that the pool and hot tub get very busy during school vacation periods & especially at après-ski time. If you experienced any inconvenience at the hot tub, I certainly do apologize. The 2 treadmills in the gym were new last spring, but I will personally make sure that all equipment is inspected & working properly. We work very hard to make each stay a pleasant experience, and hope that we can prove this to you the next time you travel to the area. Please call on me personally if there is anything that I can do to make your next stay more enjoyable. Carol Sullivan

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Reviewed 28 February 2012

We have just returned from the conway area and i must say that this hotel is a breath of fresh air!we have stayed here before and i think the level of customer service still remains second to none in the conway area,all the staff are helpfull,extremley polite and very profesional.The food is hard to fault always hot and very tasty.We felt this hotel feels like a real home from home,give it a try,you wont regret it,we will not hesitate to return,thanks to everyone at the White Mountain Hotel for a great stay.

  • Stayed: February 2012, travelled with family
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Thank PIEMAN10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carolcranmore, Owner at White Mountain Hotel and Resort, responded to this reviewResponded 4 March 2012

We appreciate your fine comments & will certainly share them with our staff. See you next time! Carol

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Reviewed 26 February 2012

The best thing about this hotel is definitely it's wonderful setting. It is nestled between mountains, a short drive to North Conway. From the restaurant, you can see Mt. Cranmore and watch the skiers as they descend the slopes. The rooms (particularly the bathrooms) need a little TLC. It is a traditional, not modern, hotel.

Room Tip: Book a mountain view
  • Stayed: February 2012, travelled as a couple
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1  Thank Cruella10861
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carolcranmore, Owner at White Mountain Hotel and Resort, responded to this reviewResponded 4 March 2012

I appreciate your honest feedback & thank you for taking the time to write. We did just introduce a new bedding design in all of our guest rooms & do hope you enjoyed the high thread count sheets, blankets & pillows. So happy that you enjoy your dining experience with us. See you soon. Regards, Carol

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Reviewed 19 February 2012

We attended a wedding at this hotel. Everything was perfect. The room very clean plus a silk duvet on our bed. The food was wonderful and the staff extremely helpfull and very attentive to all our needs. But I am still waiting for the housekeeper to call back because we left somthing behind.

  • Stayed: February 2012, travelled with friends
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Thank Danielle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carolcranmore, Owner at White Mountain Hotel and Resort, responded to this reviewResponded 21 February 2012

Congratulations on your wedding, and thank you for your wonderful review. It was indeed our pleasure to host your wedding, and I must say you were a stunning bride! Our Housekeeping Manager, Kim, was trying desperately to respond to your call, but your phone number on the voicemail was fuzzy, and she couldn't get the number. I am happy to hear that you have spoken and resolved the issue. See you for your 1st anniversary! Best Regards, Carol

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Additional Information about White Mountain Hotel and Resort

Address: 87 Fairway Drive, North Conway, Conway, NH 03860
Phone Number:
Region: United States > New Hampshire > White Mountains > Conway > North Conway
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in North Conway
#4 Romantic Hotel in North Conway
#5 Business Hotel in North Conway
#8 Family Hotel in North Conway
Price Range: €119 - €252 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — White Mountain Hotel and Resort 3.5*
Number of rooms: 80
Official Description (provided by the hotel):
Full service resort located just minutes from North Conway Village in North Conway, NH, and provides a panoramic, one of a kind mountain setting. Located at the base of White Horse Ledge, 80 guest rooms and suites include double pillow top mattress, high thread-count sheets, deluxe bedding, flat panel TVs, DVD/VCR, refrigerators, free wi-fi, Aveda amenities, and more. Superior rooms offering upgraded amenities, welcome amenity, bottled water and mountain views are available, as well as deluxe guest rooms and luxury suites. Ledges Restaurant provides panoramic mountain views along with award-winning cuisine and excellent service. Ledges offers modern American cuisine with a focus on local and sustainable product. The cozy Tullamore Tavern offers casual dining in a comfortable and relaxed setting. Amenities include on-site private massage room, golf, year-round outdoor heated swimming pool, fire pit, Jacuzzi, Finnish Saunas, workout facilities, game room, gift shop, hiking and biking trails, walk to Echo Lake and more. Available for leisure travel, family reunions, weddings, elopements, showers, corporate meetings, executive retreats, anniversary parties, birthday celebrations and more. Dogs under 25 Lbs. Are accepted in specific dog-friendly rooms for a fee with pre-registration required. ... more   less 
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Also Known As:
White Mountain Hotel North Conway
White Mountain Resort

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