So happy that you liked the rooms and the breakfast and yes we are not within walking distance to in-town, we are set back on 26 acres for privacy and that's one of the reasons that our guests love our location. Easily seen on Google maps for those who look. Yes, we were irritated that these guests decided to bring family to the Lodge during a pandemic. There are rules in place for Lodging facilities and we are trying to keep everyone as safe as possible. Adding additional people into the Lodge is not acceptable behavior by guests and other innkeepers don't appreciate it either (there are innkeeper forums I belong to and others have stated that they find it incredulous that guests believe during COVID that they can just have people come on over). That being said, my husband didn't ask them to leave.
The guest told Michael that they had reservations at Rosa's. We ourselves hadn't had dinner so we drove up there to sit outside and have wings, only to find the restaurant closed and men working on the roof. We opened our reservation software and tried to call the guests (wish I could send a screenshot of the cellphone as it shows the call to their cell # to show we aren't lying) but they didn't answer. Obviously they didn't have reservations confirmed for a restaurant that was closed for the week, which we were unaware of, but that isn't our fault and we are not liars - what a terrible accusation.
The dogs in the backyard were found by two guests out walking that "overgrown trail" who were staying with us for 9 nights. They called the number on the dog tag and spoke with the owner who lives up the snowmobile trail and he came over about 15 minutes later to pickup the dogs. Again, calling us liars because he didn't believe the answer is ridiculous. What did he think we were hiding these two big dogs in the Lodge somewhere and they only saw or heard them that one time in the backyard??? Again, ridiculous accusation. I'm sure Gary and Tara who found the dogs can attest to it when they write their review of the incredible 10 night stay.
We were expecting this review to come in and are happy that they won't ever be back!! They brought people here when they shouldn't have, they made a mistake on where they made a reservation so that's our fault, and because they saw two dogs in the backyard for a few minutes they accuse us of lying that we were hiding dogs here. Both accusations are wrong and ludicrous but some guests are never pleased and blame others for their mistakes. Thank goodness these are not our typical guests.