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All reviews newer hotel barn door quiet location fire pit nice breakfast clean hotel great hotel business traveler free breakfast stayed here for one night would stay here again close to downtown comfortable bed yogurt exercise room front desk staff excellent stay
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Reviewed 10 May 2016

We checked in after 2am and were awakened before 8 am by the maid wanting to clean the room!!! The staff tried to enter our room a total of 3 times before we checked out at 11 am!! BTW check out is noon!!!! We payed over $200 for one night and were harassed by the cleaning crew. This Hampton tries to pass itself off as a place for a business traveler. I wouldn't recommend it if you need to be rested for the next day!

Date of stay: May 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hampton
2  Thank Rebecca D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2016

This is a nice, new, clean hotel right off I80. Everything is pretty much spotless.
The employees were polite and helpful. The included breakfast is OK, but this is not Embassy Suites.

We did not like the 'barn door' for the bathroom. it does not seal on either side and lacks some privacy. Also, whoever picked the HVAC controls should be retrained. They are not user friendly.

Room tip: Our 2nd floor room was very quiet.
Date of stay: April 2016
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank 1947-FORD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2016

Check in was fast and friendly. Rooms were clean. Our suite was extreme large. Beds were so comfortable. Complimentary breakfast was great. Check out was easy and quick. Hotel was located just off the freeway but not too close that you heard the trucks go by. Couple of places to eat near by.

Date of stay: April 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank 277gloriag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2016

Staff member are awesome and helpful in whatever your needs are and gives such great feeling when you enter and also when you leave. Great breakfast and also gives out breakfast bags for those who can sit down and enjoy. Thank you all staff members.

Date of stay: April 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank 952cruzf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2016

On a recent road trip we stayed at seven Hampton Inns. We found that they were consistently clear and comfortable with friendly staff and great hot breakfasts. The Hampton Inn in Reno West was the newest and most stylish. It is only about six months old (as of April '16). We had a king room on the first floor, which was large and very comfortable. The hotel is located on the west side of town close to I-80. Although close to the interstate it was very quiet.

Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank grandpere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arturo F, General Manager at Hampton Inn & Suites Reno West, responded to this reviewResponded 29 April 2016

Dear Valued Guest,

Thank you very much for taking the time to share you experience at our hotel, and for the kind words. We are delighted to hear that you have chosen our brand (Hampton) to be your preferred hotel brand during your road trip. We hope your next destination will be comfortable as ours. Thanks again for your kind word, we hope to see you again for your future stays in Reno.

Sincerely,

Arturo Fragoso
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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