When we first arrive at the Atlantis Casino, we were greeted by a friendly valet, who opened our car door and welcomed us to The Atlantis. When we checked in, we were warmly welcomed by a smiling staff member who was very accommodating. We requested a late check-out and it was immediately approved.
We went to our room and called the bell service to have our luggage sent up. The bell hop showed up a few minutes later with our luggage. He offered to get us ice and stated if there was anything we needed to please let him know.
The room was quiet and very comfortable in every way. The bed was perfect and the amenities were wonderful. There was shampoo, conditioner, shower gel and even a small sewing kit in the bathroom. There was coffee, good high speed Wi-Fi and even a pillow menu, but the Atlantis takes this to another level, offering a FULL pillow menu! The maids were friendly, timely in handling requests, and definitely cleaned the rooms from top to bottom.
We ate in every restaurant in The Atlantis Casino and had excellent dining experiences. At the Bistro, we made a meal out of hors d’oeuvres and our waiter, Carmel, was very entertaining. For the guest who likes fine dining, The Steakhouse is the place to eat. Our waiter, Keith, suggested perfectly cooked steaks. In Toucan Charlies Buffet, enjoyed a large variety of succulent dishes and the deserts melted in our mouths. At the Purple Parrot, we were greeted by the hostess, Debbie who was very welcoming, and served by Gabriel, who was very friendly. There, we enjoyed a remarkable breakfast. All the food in all the restaurants was absolutely spectacular, fresh, properly prepared and a great value for the price at a luxury hotel.
If you like to gamble, you’re at the right place. Here you’ll find fun gaming tables, great odds and a pleasant atmosphere. You’ll be impressed with the entire staff. They are highly professional, friendly and offer exceptional service.
Our host, Menchie, is like a conductor of a symphony. She anticipates our needs when we check in, makes us feel relaxed, and is the “go to” person we call throughout our stay.
We certainly look forward to staying there again in the future. What a great place!