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Bally's Las Vegas Hotel & Casino
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Reviews (20,077)
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Reviewed 3 weeks ago via mobile

Wow, this hotel/casino is grubby; desperately in need of refurbishment. Hotel elevator lobby (& lifts) is very badly scuffed & dirty. The cafe NOSH is horrid; depressing & also in need of total refurbishment . Without doubt, the smokiest & most worn casino/hotel I visited in Vegas!

Stayed: May 2018, travelled solo
1  Thank frequentsinglediner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew B, Digital Reputation Specialist at Bally's Las Vegas Hotel & Casino, responded to this reviewResponded 2 weeks ago

We appreciate your comments. All feedback serves as a means of improving the services we offer. We aspire to provide a fun experience for all of our guests, so it is always disappointing when we hear we have missed the mark. We regret the hotel and casino were not up to your standards and expectations. We hope you will consider staying with us again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Located on the center of the strip, friendly staff and recently renovated rooms. They were able to hold our bags for us while we walked around Vegas waiting for our late flight. The food in the hotel was decent as well.

  • Stayed: May 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Caesars Entertainment
Thank mdm4952018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

The worst stay ever!!!! Smells like a nasty ashtray! Dated decor! Unfriendly staff , not helpful at all.
Just returned from a weeks stay, checked in late due to delayed flight was given a room on the 15th floor which is under construction. After only an hr sleep was woke up to the construction noise at 5am
The construction crew said floor was supposed to be closed, front desk had no idea it was going on, Really??? Had to wait a few hrs for another room to be ready so we could move.
Not to mention nothing was offered for any of this inconvenience!
Also first room had used latex gloves on the floor when we arrived. Pics are In comments

Stayed: May 2018, travelled with family
1  Thank lawdeans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia C, Digital Reputation Specialist at Bally's Las Vegas Hotel & Casino, responded to this reviewResponded 2 weeks ago

lawdeans, thank you for sharing comments about your recent visit. We are sorry to hear about your poor experience as our guest due to the construction, we apologize for the inconveniences you experienced. If you would like to discuss your stay further, please feel free to send us an email at Totalrewards@custhelp.com.

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Reviewed 3 weeks ago via mobile

Decent rooms and not that far from the strip at all. Staff were ok, but Ege in the main casino bar was amazing. Such a great guy. Servers were quick to approach us at the slots. We got a great price, I would stay here again.

One thing: at check in we asked for a smoking 2 double room, which we were promised. Got a king bed on a non-smoking floor. The check-in line up was too long for us to bother fixing it.

Not to do w the hotel, but take an Uber here. Taxi ride cost us 40 bucks from the airport, which is ridiculous. Our fault.

Stayed: May 2018, travelled with friends
Thank Crowlberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia C, Digital Reputation Specialist at Bally's Las Vegas Hotel & Casino, responded to this reviewResponded 2 weeks ago

Crowlberg, thank you so much for your review. We're glad to read you enjoyed your overall stay with us, we hope to welcome you back during your next visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Great weather, great location on the strip, great food and lots of fun. Only took in 1 show and a playoff game at T Mobile. arena and evening was an extraordinary good time. We had forgotten how much fun Vegas can be. Bally's is well located and really nice rooms at affordable prices.

  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Caesars Entertainment
1  Thank gaudetglen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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