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“Great service!”

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Holiday Inn Express Henderson
Ranked #12 of 26 Hotels in Henderson
Certificate of Excellence
Bay City, MI
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Great service!”
Reviewed 16 February 2012

As many of stated previously,the staff at this facility is fantastic. Very friendly and helpful which is sometimes lacking in Vegas area hotels. My DH and I stayed for 5 nights while visiting in-laws. The room was very clean as was the common areas. Loved having a fridge, mcrowave, and coffee maker. Breakfast was well stocked with the exception of Super Bowl Sunday. Possibly there was more people that utilized the included breakfast than anticipated. Hotel is adjacent to Sunset Station casino and hotel if you want to do a bit of gambling. Hotel is close to freeway access and restaurants which was convenient. Overall a nice, clean hotel.

  • Stayed February 2012, travelled with family
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Helpful?
1 Thank lesilek48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEHenderson, General Manager at Holiday Inn Express Henderson, responded to this review, 18 February 2012
We sincerely appreciate your review of our hotel. We are so glad you found our hotel to be clean and comfortable! I also appreciate your feedback regarding our complimentary breakfast- we want every guest to be able to enjoy the free breakfast items, and we will discuss how we can better stock food at our next meeting. We feel we have the best staff in the Vegas area, and would love to have the opportunity to serve you again! Let us know if there is anything we can help you with in the future.
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  • Value
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Tulsa, Oklahoma
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 February 2012

Just stayed here last week and had a great experience! Arrived late after traveling all day. At the front desk, Karla was friendlly, yet professional, answered all of my questions before I had a chance to answer them, and made me feel at home. The general manager, Ken, was always available, asking if there was anything he could do to make our stay better. The breakfast was incredible - the location was great for our purposes and not too far from the strip. I noticed someone commented about the elevator, and I will have to say it was noisy, as was the hallway outside our room, though we were staying with a girl's softball team and then a boy's team. The fridge and microwave in our room was an added bonus ... rooms were clean and the common area/lobby was great. We enjoyed our stay overall and would stay here again when in the area.

  • Stayed February 2012, travelled on business
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Helpful?
Thank dwright63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEHenderson, General Manager at Holiday Inn Express Henderson, responded to this review, 15 February 2012
We truly appreciate your review of our hotel. We always strive to make everyone who enters our hotel leave as family. We shared your comments with the staff this morning at our meeting and they were so excited to hear such great feedback! I'm glad that you enjoyed the fridge and microwave- we have them in all of our rooms as an added feature that we feel helps you enjoy your time in the Vegas area.

Please feel free to reach out to me the next time you come to Vegas and I will be happy to personally assist you! Safe travels!
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Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 February 2012

We stayed out in Henderson on our Vegas trip, mainly to get away from the crowds and noise on the strip. The location was perfect, Henderson has just about any business you want and is only a few minutes from the strip. The staff was over the top welcoming, rooms were clean with a fridge and microwave. We checked in right before the Super Bowl started and they were serving complimentary wings, beer and pizza! We did some traveling and then checked back in 4 days later...the man at the desk remembered us and let us check in a couple hours early.

  • Stayed February 2012
    • Value
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    • Rooms
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Helpful?
Thank Bennet288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEHenderson, General Manager at Holiday Inn Express Henderson, responded to this review, 13 February 2012
Thank you so much for your review of our hotel! We truly appreciate your kind words, and we are so pleased that you enjoyed our Super Bowl party. We are here for you- please feel free to contact us the next time you travel through the Las Vegas area and we will be happy to assist you. Thank you!
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Coedpoeth, United Kingdom
Level Contributor
92 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 22 November 2011

We a received a nice welcome from the staff and rooms were clean and comfortable. Breakfast was excellent. We'd already spent 2 days in Vegas and were moving to see the Hoover Dam so this was the perfect base although to be honest it would be a good and inexpensive place to stay to visit Vegas if you didn't want the hustle and bustle of the strip. We would definitely stay here again

  • Stayed November 2011, travelled as a couple
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Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEHenderson, General Manager at Holiday Inn Express Henderson, responded to this review, 30 November 2011
Thank you so much for your review! We are thrilled to know that you enjoyed your stay at our property. We want every guest that enters our hotel to know that we will do anything possible to make them feel at home. Please feel free to contact us during you next visit to the Las Vegas/ Henderson area and I will personally handle your reservation. Thanks again!
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Pueblo West, Colorado
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 October 2011

We were greeted with a warm and friendlt front desk girl with brown hair she was GREAT. In the evening we had asked for directions & the evening girl with short blonde hair was GREAT! They were 2 of the nicest people that I had ever delt with. We were greeted warmly and when we extended our stay for another night they were thrilled. The Breakfast especially the pancakes are GREAT! they serve a nice get to gether on Tuesday and Wednesday it was wonderful. Would definately recommend this hotel. They take dogs! A truly great hotel and we had a wonderful experaince. A huge KUDOS to the management! The hotel is great!

  • Stayed October 2011, travelled with family
    • Value
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Helpful?
Thank Altmeier2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEHenderson, General Manager at Holiday Inn Express Henderson, responded to this review, 18 October 2011
Thank you for allowing us to Impress You during your visit! We love to hear great feedback such as yours! See ya' again soon!
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Additional Information about Holiday Inn Express Henderson

Property: Holiday Inn Express Henderson
Address: 441 Astaire St, Henderson, NV 89014-6690
Phone Number:
Region: United States > Nevada > Henderson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Henderson
#6 Family Hotel in Henderson
#11 Romantic Hotel in Henderson
Price Range (Based on Average Rates): €€
Hotel Class:2.5 star — Holiday Inn Express Henderson 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
Full property renovation scheduled for second half of 2014! Our guests don't miss a beat when staying at the Holiday Inn Express Hotel and Suites in Henderson, NV! We are located just 15 minutes from the Las Vegas Strip surrounding many popular Henderson attractions! Corporate guests can be at UNLV, ITT Technical Institute, 360 Communications and St. Rose de Lima Hospital in just minutes. Along with perks like free wired and wireless Internet access, we feature a fully equipped business center with complimentary copy, print, and fax services and meeting room space! In town for the annual NASCAR, SEMA, MAGIC Marketplace or CES events? You can save money by booking one of our hotel's affordable rooms! Our Holiday Inn Express is close to a variety of memorable attractions. Explore the Hoover Dam, browse Galleria Mall or try your luck at Sunset Station Casino. Other great sites, including the Sam Boyd Stadium, Lake Mead, Montelago Village Resort and the District at Green Valley Ranch are a short drive from our hotel's convenient Henderson, Nevada address. In addition to a great location, we also feature tons of quality perks, like 101 well appointed rooms with free WiFi access, 24 hour coffee/tea bar, manager's receptions, nightly fresh baked cookies, complimentary newspaper a well equipped fitness center, complimentary parking and a free, hot Express Start Breakfast Bar with our famous cinnamon rolls! Out hotel guests prefer us for our convenience, affordability, and hospitality, so guests can truly "Stay Smart" in Henderson, Nevada! ... more   less 
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Also Known As:
Holiday Inn Express Henderson Hotel Henderson
Holiday Inn Henderson
Henderson Holiday Inn
Holiday Inn Express Henderson Nevada

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