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Reviews (981)
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Reviewed 23 October 2017

We visit Omaha frequently through the year & always stay at Embassy in La Vista. We enjoy this hotel, it's staff & convenient location. Breakfast & managers reception in the evenings are a nice addition that we appreciate. We've never had a problem & the staff have always been very helpful.

  • Stayed: October 2017, travelled with family
    • Value
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Review collected in partnership with Embassy Suites Hotels
Thank Bauers4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2017

Always love to stay at embassy suites - great room space for our family to be able to spread out and have enough sleeping room. Staff were friendly and helpful. Our cell phone key didn't work and never got it figured out so just got regular card keys and staff got those changed out quickly for us. The rooms, pool, breakfast area were all generally nice and well kept-up. We weren't there on a busy weekend but the breakfast times posted in the elevator were very accurate - took me about 45 minutes on a Monday morning to get my omelette! That was a long wait in line when we were on our way to get to a family funeral on time but if I had followed the wait times in the elevator I would have known. Still seemed like a long time when there were really only about 10 ahead of me in line when I got there. The biggest thing I would recommend they change is getting a deep cleaning done along the baseboards in the hallways - the dirt was visible.

  • Stayed: September 2017, travelled with family
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Thank thearothmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESManager1, Manager at Embassy Suites by Hilton Omaha-La Vista/Hotel & Conference Center, responded to this reviewResponded 25 October 2017

Thank you so much for your recent feedback about your stay here. It is great that you found our staff accommodating and helpful. We are glad you enjoyed the space in your room among the other amenities we provide. Our apologies about breakfast and the long wait time. We have passed on your issues and compliments to appropriate management to observe and discuss. We strive to provide a welcoming and hospitable atmosphere and without feedback like yours it is not possible to make improvements, learn and grow. Best Regards

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Reviewed 23 October 2017

We have stayed at this property several times and have always been very pleased with our stay. ALL the help is very friendly and helpful. They have a great evening hospitality , and we love the breakfast that is served. We would recommend this place to everyone!!!

  • Stayed: October 2017, travelled as a couple
    • Value
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Review collected in partnership with Embassy Suites Hotels
Thank Chris V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2017 via mobile

If I had to use 1word to describe the convention center it would be dumpy. The decor looks like it's out of the 80's and the carpet by our table had a rug taped over it. Presumably to hide worn carpet. The carpet had a ton of crumbs on it from nothing we had to eat. So evidently they don't clean between events. The breakfast burritos had very little egg & no seasoning. Maybe you got 1/2 cup of potatoes. Would never go to another event here that I have to pay for.

Stayed: October 2017, travelled with family
Thank Gretnatraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESManager1, Front Office Manager at Embassy Suites by Hilton Omaha-La Vista/Hotel & Conference Center, responded to this reviewResponded 24 October 2017

Gretnatraveler,

Thank you for your feedback regarding your experience in our conference center. We have red mats over the carpet to cover our floor power boxes so no one trips over them as they are raised a bit over the carpet. We apologize for your area of the ballroom carpet not being clean to your liking. The team does have a floor care cleaning standard of vacuuming between events and once again apologize for this being missed. We appreciate the feedback on your food experience as well, our culinary team will be notified so we can improve on our future events.

Once again thank you for your feedback as it allows us to improve our operations.
Best Regards,

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Reviewed 14 October 2017

Very nice place, we had four weddings that weekend, and a lot of the kids with no family supervision were running races in hallways, slamming doors, punching all the elevator keys, but the room was clean, the breakfast and evening receptions were very nice, good staff, probably would not stay on weekend when there a bunch of weddings. Great location and easy to get around, to interstate and to downtown Omaha

  • Stayed: October 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with Embassy Suites Hotels
Thank WayneBarbHusker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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