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Reviews (842)
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All reviewsunderground parkingcontinental breakfastbedroom suitediscovery centerwolves howlingtwo sinksfull kitchenyogurthard boiled eggswithin walking distanceyellowstone national parkin townwest entrancethe breakfast arealocation is greatbeds were comfortableoff season
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Reviewed 14 October 2017

Everything about this hotel was superb. Great location across from Gizzly Wolf Discovery center. Was able to walk my dog so easily from the hotel. Room was spotless and great location close to a rear door.Staff was so friendly and helpful. Have already recommended to friends and family!!

Room Tip: First floor near the rear if you have pets.
  • Stayed: September 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Cathy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bree A, Manager at Gray Wolf Inn and Suites, responded to this reviewResponded 23 October 2017

Hello Cathy,

Thank you very much for taking the time to share this review with us, we truly appreciate it. We are so happy to hear you had a wonderful time during your visit and we hope to see you again soon. Safe travels!

Best,
Bree A.
Customer Service Manager
Gray Wolf Inn and Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2017

Good points first - large well appointed room which was clean with comfortable beds. The underground parking was very convenient and much appreciated. I'm sure it's invaluable in Winter! Hotel is conveniently situated close to the entrance of the park and within walking distance of shops and restaurants.

Bad points - breakfast was below par. We don't expect a great deal here but this was awful, the dining area was busy and cramped and really grubby.
Worst thing of all was the noise. Other people's TVs, arguments, kids chasing up and down the corridor, plumbing, nocturnal bathroom visits and snoring from next door. We felt quite frazzled after a couple of nights and checked out early.

I'd advise you to look round for a better option.

Stayed: September 2017, travelled as a couple
1  Thank travelpartners05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bree A, Manager at Gray Wolf Inn and Suites, responded to this reviewResponded 23 October 2017

Hello travelpartners05,

Thank you for taking the time to share this feedback with us, we truly appreciate it. We apologize for the poor experience you had during your visit. We have made note of your comments regarding breakfast and the noise issues and will do our best to make the necessary improvements. We wish you safe travels and we hope you can give us another chance in the future.

Best,
Bree A.
Customer Service Manager
Gray Wolf Inn and Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2017 via mobile

We stayed here for a long weekend. Visiting in the fall is beautiful. The staff upon check-in were very friendly and helpful. In fact, all staff we interacted with were friendly. The room was clean, bathroom and bathtub were also clean. The double queen room had an extra vanity outside the bathroom which is nice to allow multiple people to get ready. The hotel is on the very edge of town, so there's not much traffic. It's directly across from the grizzly and wolf reserve which was a nice point of interest. The room's walls were paper thin; we could hear our neighbor's conversations both above us and next to us. We could hear every timr the person above walked across the floor. It made for little sleep. The breakfast was always crowded with little seating. Breakfast was typical continental style, but everything was open...the bread wasn't covered, the yogurt uncovered, the eggs uncovered. It seemed pretty unsanitary and everything was dried out. We chose to ear at local diners for breakfast after the first morning. I don't think we'd stay here again mostly due to the noise-factor. If it weren't for that, we'd likely go back.

Stayed: October 2017, travelled with family
1  Thank Michaela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bree A, Manager at Gray Wolf Inn and Suites, responded to this reviewResponded 23 October 2017

Hello Michaela,

Thank you for sharing this feedback with us, we truly appreciate it. We apologize that we did not meet your expectations during your visit. We have made note of all your comments and will pass them along to our staff to make the necessary improvements. We wish you safe travels and we hope you can give us another chance in the future.

Best,
Bree A.
Customer Service Manager
Gray Wolf Inn and Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2017

We visited here for one night while on a bus tour. This was a really nice property just a mile outside the Yellowstone gates. Our room was large and very comfortable. The beds were just perfect for support and softness. I would happily stay here again if I returned to see Yellowstone for an extended stay.

Stayed: September 2017, travelled as a couple
Thank MVPinBoynton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bree A, Manager at Gray Wolf Inn and Suites, responded to this reviewResponded 9 October 2017

Hello MVPinBoynton,

Thank you for taking the time to share this great review with us, we truly appreciate it. We are so happy to hear you found your accommodations so comfortable and we hope that you will visit us again in the future. Safe travels!

Best,
Bree A.
Customer Service Manager
Explorer Cabins

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2017 via mobile

We stayed at the Grey Wolf as we explored West Yellowstone. It is literally a mile from the west Gate of Yellowstone. We were given a suite, which was great. Huge rooms.

It was also within walking distance of shops, restaurants, an iMax theatre, and the grizzly and wolf experience.

Very nice accommodations!!

Stayed: September 2017, travelled as a couple
Thank dtesno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bree A, Manager at Gray Wolf Inn and Suites, responded to this reviewResponded 9 October 2017

Hello dtesno,

Thank you for taking the time to share this great review with us, we truly appreciate it. We are so happy to hear you had a wonderful time during your stay and we hope that you will visit us again in the future. Safe travels!

Best,
Bree A.
Customer Service Manager
Gray Wolf Inn & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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