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All reviews yogurt best westerns yellowstone national park hot breakfast indoor pool in town free breakfast room was clean nice hotel slippery otter the breakfast area biscuits and gravy west entrance top floor hot tub comfortable stay shops and restaurants
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Reviewed 24 July 2016

so everyone is saying this in a good location to see Yellowstone - all hotels in West Yellowstone are good places to do that. This place worked out fine for us. We had a small problem with the room. We had gotten a room on the first floor which we wanted one on the top floor. The management was great make the change the next day and they even moved our bags to the next room. This is a pet friendly place so I believe the rooms on the first floor are for that. You could really smell the pool on the first floor too. The breakfast area was a bit small for the hotel size but it was kept in order during the mad rush of people in the morning. All in all we were happy about the place and as it has been said so many times before - it is a great location to see Yellowstone.

Room Tip: top floor so no pets or pool smell
  • Stayed: July 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Denarii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William H, General Manager at Best Western Desert Inn, responded to this reviewResponded 21 May 2018

Thank you for your review. Please come and stay with us again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2016

Quiet, clean hotel. Pool was ok. Good variety at breakfast and staff did a good job keeping up with food and cleaning tables. Beds were comfortable but very lumpy pillows. We liked the separate floors for those with and without dogs..

  • Stayed: June 2016, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Relevart72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William H, General Manager at Best Western Desert Inn, responded to this reviewResponded 21 May 2018

Thank you for your review. Please come and stay with us again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2016

There are many hotels to choose from in West Yellowstone but I'm glad we chose this one. The main selling point for me was the 2 king size beds. Since I have 2 large teenage boys a larger bed was nice and the beds were very comfortable. The location was also great with a couple of excellent restaurants within walking distance (Bullwinkles and Wild West Pizzeria). The free breakfast was very good with hot and cold items available. A nice way to start a busy day in Yellowstone.

Room Tip: It might be a good idea to choose a room on the top floor. We could hear a kid jumping up and down in the room above us.
  • Stayed: July 2016, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank baseballm0m_3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William H, General Manager at Best Western Desert Inn, responded to this reviewResponded 21 May 2018

Thank you for your review. Please come and stay with us again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2016

We stayed here for 2 nights while we were exploring the parks. The room was comfortable, clean and quiet, all you could wish for. The breakfast was the standard fare and the room not too inviting, so we just had coffee and muffin to go.

Stayed: June 2016, travelled as a couple
Thank Beryl S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William H, General Manager at Best Western Desert Inn, responded to this reviewResponded 21 May 2018

Thank you for your review. Please come and stay with us again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2016

We booked a room weeks in advance. When we arrived well after midnight following a flight delay and foggy drive from Bozeman, we discovered that the hotel had given our room away and there were no more vacancies. To make up for the error, the night clerk promised to find us a room elsewhere in town and cover the cost. After much frantic calling around, he gave us cash out of the register and gave us directions--to the wrong hotel. The hotel did not answer ours calls when we discovered we had been directed to the wrong hotel, but we eventually found another hotel with a vacancy. The next morning we discovered the Best Western Desert Inn charged my credit card without my authorization for the amount of cash that had been thrown at us. We spoke with management and were told the night clerk was not authorized to comp a room elsewhere. Stay away.

Stayed: July 2016, travelled as a couple
1  Thank millea11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William H, General Manager at Best Western Desert Inn, responded to this reviewResponded 21 May 2018

Thank you for your review. Please come and stay with us again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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