We eat at North Bay on a fairly regular basis. The food is always wonderful, wait staff is attentive, and the atmosphere is great. The french onion soup is the best I have found from anywhere in the country and I travel a lot. We tend to eat later in the evenings and we've never had any issues with the quality we have come to expect from the North Bay Grille, in both food or service. Only wish there were more excellent options to choose from on their recently changed menu.