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All reviews newly opened hotel trundle bed outdoor patio large bathroom sparkling clean the river walking path oatmeal pool and hot tub comfortable beds landscaping mj balconies property cleanliness shampoo tv
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14 - 19 of 86 reviews
Reviewed 12 September 2018

we enjoyed the stay very much. it would have been nice to be able to shutoff the balcony light so we could go outside at night without the bugs rushing into the room, but that is understandable. xxxxx

Stayed: September 2018, travelled with family
Review collected in partnership with this hotel
Thank mshuffstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AntonioH1938, General Manager at Springhill Suites by Marriott Great Falls, responded to this reviewResponded 14 September 2018


Dear MShuffstar,

Thank you for choosing the SpringHill Suites Great Falls for your recent travels to Great Falls.

Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.”

Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!

Sincerely,
Antonio Hicks
General Manager
Springhill Suites Great Falls
antonio.hicks@marriott.com
4069524444

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2018

Very cordial reception. New property. Landscaping not complete. Clean. Quiet. Breakfast was fresh, hot and tasty. This was a last minute reservation handled very efficiently. Location is within reasonable distance of restaurant but not walking distance.

Stayed: August 2018, travelled as a couple
Review collected in partnership with this hotel
Thank Chuck G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AntonioH1938, General Manager at Springhill Suites by Marriott Great Falls, responded to this reviewResponded 14 September 2018

Dear Chuck G,

Thank you for choosing the SpringHill Suites Great Falls for your recent travels to Great Falls.

Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.”

Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!

Sincerely,
Antonio Hicks
General Manager
Springhill Suites Great Falls
antonio.hicks@marriott.com
4069524444

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2018

Everything about the hotel was nice, staff, room was clean, hallways clean and pool area tidy. However, they need to enact a "quiet zone" policy for trains that are heading to the refinery. We were woken up twice due to trains blaring their horns at 2AM!! Not the hotels fault, however should of been considered before opening the property.

Room Tip: Get a room that does NOT face the river! Trains will keep you awake!
Stayed: September 2018, travelled with family
Review collected in partnership with this hotel
Thank 588alexanderr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AntonioH1938, General Manager at Springhill Suites by Marriott Great Falls, responded to this reviewResponded 14 September 2018

Dear 588alexanderr,

Thank you for choosing the SpringHill Suites Great Falls for your recent travels to Great Falls.

Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.”

Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!

Sincerely,
Antonio Hicks
General Manager
Springhill Suites Great Falls
antonio.hicks@marriott.com
4069524444

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2018

A quick 1 night stay was nice in this almost new hotel. Centrally located to what we needed it to be and quick access to the freeways too. A quick drive to the local park in the morning was great. I'm not sure why though but we didn't request a handicapped room so I'm not sure how different the standard room would have been. A nice refrigerator and I believe they also had a microwave too. lots of room to spread out. I wish I could have relaxed more as it had the new hotel feel, but it served its purpose and we left happy. The breakfast left a lot to be desired though. Didn't have much choices and I couldn't cut through the sausage with the knife and fork so we hit up a local restaurant. ***hidden gem*** The Sip-N-Dip. It had our friends talking and was fun for a little bit.

Room Tip: Don't get a handicapped room and we were next to the outside doors and you could feel them close each time.
Stayed: August 2018, travelled with family
Review collected in partnership with this hotel
Thank shane h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AntonioH1938, General Manager at Springhill Suites by Marriott Great Falls, responded to this reviewResponded 14 September 2018

Dear Shane H,

Thank you for choosing the SpringHill Suites Great Falls for your recent travels to Great Falls.

Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.”

Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!

Sincerely,
Antonio Hicks
General Manager
Springhill Suites Great Falls
antonio.hicks@marriott.com
4069524444

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2018

Excellent location, rooms are beautiful, good breadfast and park close by. Housekeeping was excellent and refrigerator was large and clean. Went to Japanesse Teppanaki restaurant next door for dinner.Excellent meal. I would strongly recommend this property to anyone. Check-in was easy and fast.

Stayed: September 2018, travelled with family
Review collected in partnership with this hotel
Thank TexasWLW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AntonioH1938, General Manager at Springhill Suites by Marriott Great Falls, responded to this reviewResponded 14 September 2018

Dear TexasWLW,

Thank you for choosing the SpringHill Suites Great Falls for your recent travels to Great Falls.

Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.”

Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!

Sincerely,
Antonio Hicks
General Manager
Springhill Suites Great Falls
antonio.hicks@marriott.com
4069524444

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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