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All reviews room was clean shuttle service best westerns next morning place to stay indoor pool great breakfast night stay hot breakfast sausage would definitely stay here again staff was friendly excellent stay breakfast bar biscuits very nice hotel road trip
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Reviewed 27 June 2016

When we arrived a couple of the front desk staff seemed a little irritated at first. Not sure why. Pool was freezing. My 3 year old loves to swim and tolerates freezing spring water but this pool she wanted out pretty quick. The worst was the biscuits served at breakfast. They looked vey old and tasted like spoiled milk. Gravy was good, eggs and waffles good aswell. Room was clean but the pillows were awful. We ended up sleeping without any. And wifi was worthless. I couldn't even open my search engine it was so slow. They were very full so maybe to many were using it and slowed it down. But they should have wifi that can handle that.

Date of stay: June 2016
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Element_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western P, General Manager at Best Western Plus Springfield Airport Inn, responded to this reviewResponded 28 June 2016

Thank you so much for taking the time to complete the TripAdvisor survey. I am so sorry that your experience with us was not more pleasant and I have addressed the issues that you mentioned. I am hopeful that you will consider staying with us again so that we can offer you a wonderful experience,
Sincerely,
Carol Johnson
General Manager
Best Western Springfield Airport Inn
417-799-2200

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2016

This experience was one of the best that I experienced in my travels. The staff was helpful and friendly. The rooms were clean and comfortable and the breakfast was excellent. It would be worth going out of your way to stay at this Best Western.

Date of stay: June 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
2  Thank lowrider4161949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western P, General Manager at Best Western Plus Springfield Airport Inn, responded to this reviewResponded 25 June 2016

Thank you so much for taking the time to fill out the survey on TripAdvisor. We appreciate your comments and if there is anything that we can help you with in the future please contact us.
Sincerely,
Carol Johnson
General Manager
Best Western Springfield Airport Inn
417-799-2200

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2016 via mobile

Large, modern rooms. Very, very clean. The sheets are so soft and the pillows comfortable. Layout of the facility is efficient. I like how clean and wide the hallways are. You could vacation here it is that nice inside. The staff are cheerful and very helpful.

Date of stay: June 2016
Trip type: Travelled as a couple
2  Thank AliceM1689
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western P, General Manager at Best Western Plus Springfield Airport Inn, responded to this reviewResponded 24 June 2016

Thank you so much for taking the time to fill out the survey on TripAdvisor. We appreciate your comments and if there is anything that we can help you with in the future please contact us.
Sincerely,
Carol Johnson
General Manager
Best Western Springfield Airport Inn
417-799-2200

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2016

This hotel is in a great location 4 miles from Bass Pro shops and then exactly 4 miles to SF Airport, very user friendly. They had some very nice amenities on site, weight room inside pool , ext.. Overall excellent stay..

Date of stay: June 2016
Trip type: Travelled on business
Review collected in partnership with this hotel
3  Thank Wayne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western P, General Manager at Best Western Plus Springfield Airport Inn, responded to this reviewResponded 24 June 2016

Thank you so much for taking the time to fill out the survey on TripAdvisor. We appreciate your comments and if there is anything that we can help you with in the future please contact us.
Sincerely,
Carol Johnson
General Manager
Best Western Springfield Airport Inn
417-799-2200

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2016

Stay at this hotel, great hotel and staff. happy happy happy happy happy happy. no tips or guide. close to store and restaurants. very close to airport and rental car drop off. Nice breakfast in the morning. I hate writing reviews. When I am back in Phoenix I will stay at this hotel.

Room tip: Close to airport, quiet and comfortable
Date of stay: June 2016
Trip type: Travelled on business
Review collected in partnership with this hotel
2  Thank Thomas H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western P, General Manager at Best Western Plus Springfield Airport Inn, responded to this reviewResponded 23 June 2016

Thank you so much for taking the time to fill out the survey on TripAdvisor. We appreciate your comments and if there is anything that we can help you with in the future please contact us.
Sincerely,
Carol Johnson
General Manager
Best Western Springfield Airport Inn
417-799-2200

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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