My husband and I stayed in the Red Schoendienst suite on floor 25 - room 2503. The room itself was very. Ice with a living room, wine fridge, Keurig, and large flatscreen TV, the bedroom was equally as nice. The bathroom was large with double sinks, shower and large soaker tub that easily fits two.
The room is directly underneath 360 rooftop bar. You constantly hear the chairs scraping the floors. You can also hear people talking, laughing and the DJ playing songs as if they were in the next room. This went on until 2:00 am. Then the music stopped but major chair noise went on for about 30 more minutes. I guess they were cleaning??? Finally sleep time until 7:00 am when the chair noises started again. Morning cleaning crew???
If you like to party and don’t mind getting minimal sleep then this room is for you. If you are gong for a romantic night or want to get some peace and quiet this room is definitely not for you. I mean why would you put one of the most expensive rooms directly under the nightclub???!!!???
When checking out the following morning we mentioned the noise issue to the front desk clerk who just kinda shrugged and said “we hear that all the time from other guests”. Really???!!! Then why not warn your guests when booking this room? Or allow them to decide to move to a quieter room???
We are Hilton Diamond loyalty. We will not be back to this property. Very disappointing.