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All reviews triumph grill louis university fox theater motorcycle museum boutique hotel arts district powell hall within walking distance great boutique grand center chain hotels a wonderful stay front desk staff bed was very comfortable hotel is beautiful definitely stay here again forest park
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Reviewed 8 September 2018 via mobile

While this boutique hotel is a fun place to stay over all. I would say it was the most comfortable bed I have ever slept in at a hotel. Nice bathroom with a great shower as well. The staff was friendly and helpful.

Stayed: August 2018, travelled with friends
Thank geoffreyh43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley C, Manager at Hotel Ignacio, responded to this reviewResponded 10 September 2018

Thank you so much for your review! We are happy to hear you enjoyed your stay with us. Our beds we have been told are like sleeping on clouds, and we're glad you found them to be comfortable as well. We're also happy to hear our staff took great care of you! They are the face and backbone of the hotel, so its nice when they are acknowledged! Thank you again for your feedback, it is truly appreciated!

Best,
Ashley
Reservations Manager

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Reviewed 5 September 2018

We spent two nights in Hotel Ignacio and can't praise it enough. Our room was very comfortable. The bathroom is a good size with a walk-in double shower. The staff is very helpful, friendly, and accommodating. Tribute, the restaurant is very good and a good value. We'll be back.

  • Stayed: September 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank michele7770127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley C, Manager at Hotel Ignacio, responded to this reviewResponded 6 September 2018

Thank you so much for your review! We are happy to hear you enjoyed your stay with us. Our bathrooms are one of my favorite part of our rooms, so I'm happy to hear you enjoyed it as well. We look forward to welcoming you back during your next trip to Saint Louis. Thank you again for your feedback, it is truly appreciated!

Best,
Ashley
Reservations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2018

Mold, mold, mold! I had to wash or dry clean everything when I got home.
Not clean, no extra tissues, no extra toilet paper, only 2 bath towels and had to ask for the room to be serviced. Water cooler in gym does not work. So sad for such a cool "looking" hotel.

  • Stayed: August 2018, travelled on business
    • Value
    • Location
    • Service
Thank scottfS6353HW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2018

Always get things back to basics such as :
- did I sleep well ? Yes
- have I been considered and heard ? yes
- was the bathroom impeccable? Yes
- was the location enhancing my visit ? Not that much in fact
For excellence it is necessary to go beyond checking all the boxes by creating the enchantment of the stay.
Ignacio is a really nice boutique-hotel with an industrial warehouse style presumably enhanced by pieces of art. Intention and people are great but it miss something to make your stay unforgettable. There is a feeling of lack of cleanliness. The carpet of the corridor does not look clean, might be but don’t gives the feeling. In the same way that of the bedroom does not impeccable. The first impression is pretty good, but let's say it tarnishes afterwards. There would not be that much to do to become unforgettable.
This was quite expensive at that time of the year. When booking, we were told to book fast but when we were there, rooms were still available !!!

  • Stayed: August 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank yobinounet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley C, Manager at Hotel Ignacio, responded to this reviewResponded 28 August 2018

Thank you for your review. We are happy to hear you slept well and that our staff was great. We however are sorry to hear you found us "forgettable" when we strive to be the exact opposite. We are in the very early process of a renovation, including new carpet. Our carpets are cleaned quite often however with it being such a light beige color, the smallest spill will sometimes still shine through (especially coffee and wine, which seems to be a favorite of our guests). We truly hope that we will have the pleasure of welcoming you back again and hopefully that stay will get us to unforgettable status! Thank you again for your feedback, it is truly appreciated!

Best,
Ashley
Reservations Manager

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Reviewed 27 August 2018 via mobile

All the staff are wonderful and I especially enjoyed Nicole! I can’t wait to stay here again! They gave me great restaurant recommendations and other fun things to do in this great city. Thank you all for a fabulous week long stay!

Stayed: August 2018, travelled with family
Thank Barbara P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley C, Manager at Hotel Ignacio, responded to this reviewResponded 28 August 2018

Thank you so much for your review! We are happy to hear you had such a wonderful week long stay! Our front desk staff are the face of our hotel and to hear they are taking such great care of our guests is everything we want! Nicole is a new employee, and we have heard nothing but great things from our guests about her. We are happy we found another great addition to our awesome front desk staff. We are very happy to hear you will be visiting us again, there is no greater compliment! Thank you again for your feedback, it is truly appreciated!

Best,
Ashley
Reservations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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