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All reviews sunken living room sports bar an indoor outdoor pool slot machines view of the river double sinks large bathroom beautiful room missouri river sitting area coffee table ameristar casino walk in shower hot tub mini fridge louis area very nice hotel
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Reviewed 22 October 2016 via mobile

Very impressed with the Ameristar Hotel and Casino. The rooms were clean and quite large. The room resembled the rooms at the Venetian in Las Vegas. We traveled with kids. We enjoyed the variety of eating options. The swimming pool was large and there were two hot tubs, in and outdoors. The casino was large. My husband played craps. I especially loved Historic St. Charles, just around the corner, for the boutique shops and selection of restaurants. It was decorated to the nines with beautiful plants, cobblestone streets, and lamp post lighting.

Date of stay: October 2016
Trip type: Travelled on business
1  Thank Betty K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this reviewResponded 24 October 2016

Good evening Betty, thank you for your review and comments. We are glad that you enjoyed your room, the swimming pool, the location, selection of restaurants, and time on the casino floor. We hope to see you back for another stay soon.

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Reviewed 22 October 2016

If not for our large, comfortable room and the peaceful, luxurious spa, we would have packed our bags and found other accommodations. There is smoking everywhere in this place. In the casino, of course, there is smoking, and the management hasn't outfitted the establishment with a very effective ventilation system. We walked in to play some games on a quiet Thursday evening with few people gambling, but the stench was overpowering. Friday night, with all the weekend crowds gathered, we couldn't even walk into the place without feeling overwhelmed by smoke. The management's wink at creating a "non-smoking" gambling area is a joke: It's a tiny alcove at the far end of the second floor, wide-open to the rest of the casino with the smoke rising from below and drifting around the room.

Smoking is even allowed at all the bars and restaurants, as well as the hallways, parking garage and the pool. Naturally, with that comes all the butts, ashes and cig packs that smokers leave on tables, next to the outdoor hot tubs, and on the ground all around the hotel. Thank goodness the spa doesn't allow smoking, and the hotel had a non-smoking room available to us at check-in. We've holed up in our room, only leaving as necessary.

This place is some kind of throwback, but not one I care to experience ever again. I've been in casinos around the globe, and never have I seen such little concern about containing the smoking or at least ventilating the establishment better. Indeed, most dedicate a decent-sized, enclosed area for a smoke-free gambling experience. Casino workers have filed suits all around the country to persuade casino owners to make their work environment less hazardous to their health -- and to the health of the casino guests.

It's outlandish that folks are strolling around the hallways and restaurants lighting up everywhere as if we're all in some cheesy MadMen episode.

I'm never coming back here.

Room tip: Try for a room looking out at the Mississippi, away from the elevator, and high up.
Date of stay: October 2016
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank mcdeux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this reviewResponded 24 October 2016

Good evening and thank you for your review. We are glad that you enjoyed your room during your visit. We take air quality very seriously as we know that some of our guests can be sensitive to the smoke. We will be sure to pass along you feedback about the smoke to our team and we hope to see you back again soon.

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Reviewed 17 October 2016

Stayed a recent Sunday night and everything was great.
Room was clean, comfortable and modern. Casino is nice and
spacious and well ventilated. Buffet has a good variety and decent food.
So gaming loses excluded, we had a great time and enjoyed it very much.
Without a doubt this is a very nice place to stay and loose your money!

Room tip: River view rooms are nice
Date of stay: October 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank 53rwd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this reviewResponded 19 October 2016

Good morning and thank you for your review. We are glad that you had a great stay with us and enjoyed your room, the buffet, and had fun on the casino floor. We hope to see you back and in our mychoicewinners circle soon.

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Reviewed 14 October 2016

My fiancee and our friends recently attended a show at the club and stayed in one of the amazing suites at the Ameristar Casino Resort and Spa. What an amazing experience! From the fantastic customer service at the hotel, beautiful and modern hotel rooms, and the service at the club... We couldn't have been happier! Being from New York, we were pleasantly surprised that this hotel and club is at the same level as those in the city... If not better. We will definitely be back! Thanks to all for a wonderful experience.

Room tip: Request a room either overlooking the pool or the river... Nice views!
Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Jennifer K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this reviewResponded 18 October 2016

Good evening Jennifer, thank you for your review and for your comments. We are glad that you had a wonderful stay with us and that you enjoyed your hotel room and time and the club. We look forward to seeing you back soon.

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Reviewed 12 October 2016

Our 50th Wedding Anniversary was Sept 30th. We spent 2 days in the luxurious suites at Ameristar Hotel Casino and Spa. We were pleasantly surprised at a knock on the door. Upon answering the door we greeted an employee who had champagne and a large dish of chocolate covered strawberries. The following morning we were awakened by another knock on the door and an employee handed us a card signed by the staff of the Hotel wishing us a Happy 50th. The hotel was booked to near capacity, but Mr. Willie Broussard, Supervisor, made an effort for us to acquire a suite. He congratulated us on our 50th Wedding Anniversary and thanked us for sharing this special occasion at Ameristar, Casino, Resort and Spa. Thanks for the wonderful stay and looking forward to our next stay. Marie Arizzi

Room tip: I prefer rooms overlooking the Missouri River, some prefer rooms overlooking the spectacular infinity pool area.
Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Marie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this reviewResponded 13 October 2016

Good morning Marie, thank you for your review and for celebrating such a special anniversary with us. We are glad that our team made your stay with us an even better one with excellent service. We will be sure to pass along your feedback about our team member to our hotel team and we look forward to seeing you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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