We visited Serra’s on a weekend trip from KC to STL. We really try to search out locally owned spots whenever possible—or at the very least, chain restaurants that we don’t have back home. Went a bit out of the way of the hotel to go to Serra Pizza based on TA reviews—There were plenty of joints closer! We were hungry for Italian and the b.f. had never had the famous STL-style pizza. Ordered toasted ravioli, spaghetti with mushroom sauce, and a veggie pizza. Ravioli was meat-filled and good, pasta was cooked perfectly, and pizza was thin and delightfully crispy! We ordered carry-out and waited a reasonable 20-25 mins or so for our order. The friendly gal that took our order offered us a booth and something to drink while we waited...My biggest complaint is that an older gentleman who was sitting in the corner and talking to all the staff (presumably family) reprimanded one of the female staff behind the counter within my earshot. I am very sensitive to this and wish he had quietly pulled her aside. Things happen, especially in family dynamics, but I found this unprofessional and it made me uncomfortable. The employee was visibly upset...I hope the management reads this and that this doesn’t happen again. Now, back to the food...I would give Serra 3 1/2 stars if I could. I found it somewhere between Average and Very Good. The execution was fine! We just confirmed that STL style pizza is not our thing, nor is sweet pasta sauce. The pizza was loaded with think-cut veggies including green olives, which I love and never see anymore! The thin crust is perfect, however. We hate undercooked, doughy, soggy crust and this was crispy brown and delicious. What we don’t prefer is the signature creamy cheese (Provel?). The pasta sauce is also sweet Italian American sauce—again, not our favorite. Portions are generous, prices not out of line, and we like the family-owned-business vibe. I really DO NOT understand reviewers who think places like this should “update” their decor and leave this in a review...I get it if a place needs repairs—Nobody likes a place with damaged furniture or dirty carpets. But we SEARCH out unique, original, classic spots because we don’t happen to think all places should look like cookie-cutter bar restaurants and be decorated as starkly as a Chipotle. This restaurant evidently has a really loyal following. The employees seemed to greet everyone coming in after us as frequent regulars— one of whom was a college student who just HAD to have Serra’s pizza before returning to school. I suspect their customers return because they feel like they’re coming home!
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