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All reviews country club plaza front desk free shuttle the concierge lounge self parking shuttle service breakfast buffet two blocks lobby bar the hotel offers king bed nice stay hotel shuttle the entire staff oatmeal corner room valet
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Reviewed 8 October 2018

For a $300 price tag per night I would expect a little more in the amenities & small touches that make a hotel of this caliber worth the stay. Even though clean & friendly it was nowhere near the value however If your paying $80-$125 then yes it would have been ok.

Room tip: Don't pay over $125 a night or you will be disappointed
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Jerry V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottCCPlaza, Front Office Manager at Kansas City Marriott Country Club Plaza, responded to this reviewResponded 9 October 2018

Good Afternoon Jerry,

Thank you for taking the time to review our hotel. Our goal is for all of our guests to be satisfied with their stay and it sounds like we missed the mark. We're sorry to hear that we did not meet your expectations, and will address your concerns with the appropriate staff members.

Regards,

Steven

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2018 via mobile

Great place to stay. The employees are outstanding. The rooms are great. The bar and restaurants serve good food at a reasonable price. This place is in a good area close to a lot of things to do and they also provide a shuttle. I would definitely stay here again.

Date of stay: September 2018
Trip type: Travelled on business
Thank ROBERT W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottCCPlaza, Front Office Manager at Kansas City Marriott Country Club Plaza, responded to this reviewResponded 3 October 2018

Hi Robert,

Thank you for taking the time to share your great feedback with us! We are happy that you enjoyed your stay with us. We look forward to your next visit to Kansas City.

Matt

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2018 via mobile

The staff was very accommodating and everyone was pleasant. Room very comfortable. Good location, especially to the Museum and the Plaza. I Highly recommend this hotel. Good coffee in the room with option of Starbucks in the lobby. The shuttle is prompt and convenient.

Date of stay: October 2018
Trip type: Travelled on business
Thank raftcommander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottCCPlaza, Front Office Manager at Kansas City Marriott Country Club Plaza, responded to this reviewResponded 3 October 2018

Good morning,

We are so glad to you hear that you had a great stay at our hotel. We are looking forward to seeing you again!

Regards,

Matt

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2018 via mobile

We were traveling across the country and this was one of our stops. Conveniently located by restaurants and shopping. Staff was extremely friendly and helpful. Hotel was clean and bed was comfy. They do have valet parking or you can park your car yourself. If we are ever in Kansas City again, we will be staying here!

Date of stay: August 2018
Trip type: Travelled as a couple
Thank Pbghgrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottCCPlaza, Front Office Manager at Kansas City Marriott Country Club Plaza, responded to this reviewResponded 1 October 2018

Thank you for sharing your feedback with us. We are happy to hear what a great time you had during your stay! We hope to host you again soon.

Regards,

Matt

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Reviewed 27 September 2018

The location was ideal, walking distance to the Plaza and bus stops to downtown. Our room was small by US standards and dark with a small window overlooking the smoking area. It served its purpose, somewhere to sleep.

Room tip: Something higher than the second floor facing Main Street.
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank Stephen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottCCPlaza, Front Office Manager at Kansas City Marriott Country Club Plaza, responded to this reviewResponded 28 September 2018

HI Stephen,

Thank you for providing us with your honest feedback from your most recent stay with us. We are so sorry to hear that our hotel fell short of your expectations. Our number one goal is to make sure that every guest that walks through our doors is as comfortable as possible for the entirety of their stay. We hope to have the opportunity to better host you when you bring your travels back to Kansas City.

Regards,

Matt

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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