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All reviewsrooftop poolthe hotel staffgreat hotelstay there againpuerto vallartacesarfranciscotown
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13 - 18 of 42 reviews
Reviewed 31 January 2018

Our room was luxurious, spacious, and very clean. The hotel staff is incredibly helpful with all your needs taken care of promptly and with a smile. My daughter and I felt so comfortable and completely safe. The rooftop pool and spa area was a great place to hang out and watch the sunset. We would love to stay there again someday. We moved on to Zona Romantica in Puerto Vallarta to the Hotel Playa Los Arcos and are very disappointed with the condition of our room. We should never have left OZ. All pales in comparison. We felt we were saying goodbye to family when leaving the front staff.

Stayed: January 2018, travelled with family
Thank bonvoyage35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oz S, Director de Relaciones con Clientes at OZ Sayulita Hotel Boutique, responded to this reviewResponded 2 February 2018

Thank you for taking time to write us this lovely words. It is always a placer to us make our guest feel confortable at our Hotel. Come back anytime you want, we would be very happy to have you again!
Our best for you and your daughter.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2018

Together with 12 family members and friends, we stayed at OZ Sayulita while in town for a destination wedding. This hotel, supported by the most charming and helpful staff, was our home away from home. We spent 5 days in Sayulita and had lots of time to explore the town and where others stayed for the wedding. This hotel had best location to downtown, immaculate rooms with perfect amenities, and a full breakfast buffet. Xiomara (manager) and Francisco (day shift attendant) were outstanding. Have been home 3 days and already told friends this is THE Sayulita hotel!

Stayed: January 2018
1  Thank VCP14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2018

over all we were very unhappy about this hotel, on a noisy street and is not at all what you see on the pictures in the internet, it doesn't have a restaurant and breakfast was ok not great, will not recommend this hotel

Room Tip: the rooms in the front we paid extra for a balcony which faces a very dirty noisy street, roosters wake you up
  • Stayed: January 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Cristina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oz S, Recepción at OZ Sayulita Hotel Boutique, responded to this reviewResponded 18 January 2018

Thank you for taking the time to rate us, your opinion is very important to us, we are sorry that we have not met your expectations, we will consider your opinions.

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Reviewed 3 January 2018 via mobile

Had a great time in this spanking new, modern and hip hotel in Sayulita. From the fantastic reception we got on arrival from Francisco and his team to the lovely rooftop pool with ocean views, this is a great and lively addition to the town. Highly recommended.

Stayed: January 2018, travelled with friends
Thank Barry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2017

My sister & I only stayed here one night and we loved every moment. The hotel staff were incredibly friendly and the room was beautiful and clean! It was even ready 2hrs before check-in. The rooftop pool was the highlight for me. The water was quite cold, however, it was quite refreshing after a hot day! We ate at the restaurant attached to the hotel for both dinner and breakfast. Both were fantastic. The breakfast was included in our room price and the dinner was reasonable. We both just got the burgers and they were excellent! The location is close to everything (Sayulita isn't that big). We were originally planning on renting one of the golf carts you see driving around but we found walking to be much more efficient and nothing was too far. Parking would have been a challenge had we decided to rent a golf cart.

  • Stayed: December 2017, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Tricia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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