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“Great Staying Great Customer Service”

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Holiday Inn Express Hotel & Suites Kansas City - Grandview
Ranked #1 of 1 Hotels in Grandview
Certificate of Excellence
Reviewed 18 May 2016

I was impressed by this Hotel customer care, always available for any of our needs.
Their Management, and Front desk professionals were Great. Their pool and hot tub were fully functional and very clean.
Must stay if you're in KC/Grandview.

Room Tip: Our Suite was very convenient by the elevators.
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  • Stayed: March 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Santo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this reviewResponded 14 June 2016

Dear Guest,
Thank you for taking the time to write about your experience. We appreciate the valuable feedback. Thank you for your business and we look forward to your next stay.
Warm Regards,
Hotel Management

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Write a ReviewReviews (116)
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27 - 31 of 116 reviews

Reviewed 10 May 2016

I stayed for two nights while attending an event at the Kenneth Polo/Athletic fields. The room was large and well-appointed, and the bed comfortable. The breakfast in the morning was well stocked, with plenty of options. I asked for and received an extra-quiet room. Sara at check-in was friendly and helpful in finding a local place to eat dinner. The staff really went the extra mile when I discovered, on returning home, that I had left a whole set of clothes in the hotel closet. They were prompt in locating my items and getting them shipped quickly back to me. Would definitely recommend this hotel to anyone staying in the area.

  • Stayed: May 2016, travelled solo
    • Value
    • Service
Thank WoodinvilleFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this reviewResponded 14 June 2016

Dear Guest,
Thank you for taking the time to review our hotel.
We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. We are so glad you enjoyed your stay with us and we thank you for your business.
Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2016

My family was visiting my daughter in Kansas City, and we wanted to enjoy a pool as well. I knew Holiday Inn had a great reputation, so I selected this location, which was relatively close to my daughter. I found the room to be nice, with a King bed, and a pull-out couch, for my 9-year-old granddaughter. The desk clerks were friendly, and the pool, was thoroughly enjoyed by my granddaughter, while my wife and I soaked in the comfortable hot tub. My only concern with the erratic wifi. I had to call the number in the book that was provided (which turned out to be wrong, because they had changed their Wifi provider. There was a separate card with the new provider, and after 10 minutes, and restarting the modem, it worked again, at least until morning, when it failed again.

  • Stayed: April 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Jeffrey I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this reviewResponded 3 May 2016

Dear Guest,

Thank you for taking the time to review our hotel.
We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. We are so glad you enjoyed your stay with us and we thank you for your business.

Sincerely,

Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2016

nice standard room...very clean, nice beds, good standard breakfast....loved the small omelettes and of course the cinnamon rolls! The only drawback was it is a little difficult to get to on the one way side road.

  • Stayed: April 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Sherri H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this reviewResponded 21 April 2016

Dear Guest,

Thank you for the wonderful review. We are so pleased you enjoyed your stay with us. We look forward to your next visit.

Sincerely,

Hotel Management

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Reviewed 15 April 2016

I will definitely stay here again! Sara, the front desk clerk was absolutely delightful. Pleasant, friendly, and eager to please!
The room was immaculate as well as the property itself. Breakfast was nice. Had different hot items each morning! All in all, the stay was great!!!

Room Tip: My room faced the freeway, but I heard nothing!!!! Very quiet!
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  • Stayed: April 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank hummin4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this reviewResponded 21 April 2016

Dear Guest,

Thank you for taking the time to review your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Kansas City - Grandview

Address: 12801 S US Highway 71, Grandview, MO 64030-2532
Phone Number:
Region: United States > Missouri > Grandview
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Grandview
Price Range: €78 - €117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kansas City - Grandview 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Our new Grandview-Kansas City Hotel Offers Grand Access to Kansas City Just 15 minutes from downtown Kansas City, our easily accessible Holiday Inn Express Hotel and Suites of Grandview-Kansas City offers comfort with a feeling of home. Centrally located within a half-hour of many of the greater Kansas City area's attractions, this hotel is a great place to have your perfect Missouri trip. If you're in town for business, you'll find our Grandview hotel is only 10 minutes from the Kansas City Convention Center. We're also conveniently located near many of the area's major businesses, like the corporate headquarters for Hallmark, Sprint, Applebee's and H&R Block. If you need to have a business meeting during your stay, our Grandview hotel offers two meeting rooms with over 1,000 square feet of space. Sports fans appreciate our Grandview hotel's close proximity to Arrowhead and Kauffman stadiums, where they can cheer at a Chiefs football game or see a Royals baseball game. Additionally, Worlds of Fun and Oceans of Fun amusement parks are both 15 miles away. The Sprint Arena and the Kansas City Power and Light District offer other live entertainment options near our Kansas City hotel. Our Kansas City, Missouri hotel features a heated, indoor pool and keeps you connected with our free high-speed Internet access. You are sure to have a comfortable stay at our Grandview hotel outside of Kansas City. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Kansas City - Grandview
Grandview Holiday Inn

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