We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Hotel with Great Staff”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Express Hotel & Suites Kansas City - Grandview
Ranked #1 of 1 Hotels in Grandview
Certificate of Excellence
Reviewed 8 December 2015

My wife and I only stayed one night, but we were very impressed. This would be my go-to hotel the next time I am in the Kansas City area.

Everything was clean and tastefully decorated. The bed was perhaps the best part - it was very comfortable.

We did have a problem with another guest at about 2:00am and the hotel staff was very responsive. As soon as I hung up the phone, the man on the desk (I want to say Russell, but I could be wrong) called the room several times. When they would not answer he came straight up to try to resolve the matter.

The next morning, the woman at the desk (whose name I have forgotten) apologized and was very kind about the whole thing. She even offered some loyalty program points, even though I assured her that I did not blame the hotel for the obnoxious occupant.

Other than the super-loud guest next door, we didn't hear anyone else in the night. The rooms were apparently well-insulated against noise.

The breakfast was very good the next morning and the lady in the kitchen was very accommodating.

  • Stayed: October 2015, travelled with family
    • Value
    • Rooms
    • Service
Thank Jacob G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this reviewResponded 14 December 2015

Dear Guest,

Thank you for taking the time to review your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (116)
Traveller rating
Traveller type
Time of year
Language

37 - 41 of 116 reviews

Reviewed 27 October 2015

This hotel was immaculate. We had two king executive suites however one was larger than the other with an additional dinette and larger bathroom. Both were very roomy and with the pull out sofas were perfect for our party of 7. Bed was very firm but comfortable and every aspect of the room was in perfect condition. The breakfast was very good, bacon, sausage, and turkey sausage along with the usual eggs, biscuits, toast, bagels, fruit, etc. You could also make your own pancakes and the hot cinnamon rolls were very tasty. The hotel is located along the interstate but within close distance to shopping and restaurants. Although located off the interstate we had no issues with noise at all. I felt very safe in the area and the parking lot is well lit. The staff at this hotel is fantastic! There was an issue at check in but it was handled very promptly and without a hassle. It is not uncommon for us to have issues at hotel check in from time to time but I have never had one resolved so quickly and with such a positive attitude. They truly went above and beyond to accommodate our needs during our stay.

  • Stayed: October 2015, travelled with family
    • Location
    • Cleanliness
    • Service
Thank blessedx3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this reviewResponded 4 November 2015

Dear Guest,

Thank you for taking the time to review our hotel. We very much appreciate and value your feedback and will share it with our team. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2015

We stayed here two nights in a king jacuzzi suite for an anniversary getaway. We stay in jacuzzi suites often, and this was by far one of the nicest. Staff was friendly and helpful! Breakfast area was spacious and things were spread out so people weren't tripping over each other while trying to get food. Bed was super comfortable and I loved that there was an actual thermometer instead of the usual high cool, low cool, etc. Makes it so much easier to stay comfortable at night that way! I'd highly recommend this hotel.

  • Stayed: October 2015, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris H, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this reviewResponded 29 October 2015

Lisa B,

First off, I wanted to thank you for writing a review for your most recent stay with us!! We take all reviews very seriously. We are very ecstatic to see you had a great time at our hotel!! It is great to see you were able to enjoy the Jacuzzi suite, breakfast and other amenities. It makes your stay in a Jacuzzi room THAT much better when you have a comfortable temperature in the room.

Thank you so much for recommending us to other travelers that will be in our neck of the woods! We hope to see you again!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2015

Clean, quiet, nicely appointed. Stayed 2 nights. Nice breakfast selections. I would stay her again. Easy to find. Met expectations. Have stayed at other hotels in Grandview in the past and they were horrible. This cost a little more, but was worth the extra. Personnel at the desk was cheerful, welcoming and informative.

  • Stayed: September 2015, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Eleanor E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris H, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this reviewResponded 17 October 2015

Eleanor E,

Thank for taking the time to fill out a recent survey for your recent stay with us!! We take all reviews very seriously. It is awesome to see you enjoyed your stay!! We are very happy to see we were able to meet your expectations!! We would love if we could see you again next time you are back in the area!

Thanks Again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2015

This is a newer hotel and is located in Grandview, Missouri near the International House of Prayer, south of Kansas City. It's clean and perfect place to lay your head while in town. The staff is nice and you feel safe in this hotel. There is a nice newer Mall across the street that will have TJ Maxx and Burlington Coat Factory as well as Ross.

  • Stayed: August 2015, travelled on business
    • Location
    • Cleanliness
    • Service
Thank FederalExpress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris H, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this reviewResponded 6 October 2015

Jill C,

Thank you for taking the time to fill out a review for your most recent stay with us!! It is great to see you were able to enjoy your stay!! We are also excited for all those stores to open up as well. If you plan to be back in our area, we would love to have you back!!

Thanks again,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Grandview
2.5 km away
Best Host Inn Plaza Kansas City South
7.5 km away
Courtyard Kansas City South
Courtyard Kansas City South
#49 of 111 in Kansas City
162 reviews
7.7 km away
Hampton Inn Belton / Kansas City area
Show Prices
Show Prices
Show Prices
8.5 km away
Days Inn & Suites Kansas City South
9.3 km away
Quality Inn
Quality Inn
#2 of 3 in Belton
106 reviews
32 km away
Comfort Inn & Suites Harrisonville
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Hotel & Suites Kansas City - Grandview? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Kansas City - Grandview

Address: 12801 S US Highway 71, Grandview, MO 64030-2532
Phone Number:
Region: United States > Missouri > Grandview
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Grandview
Price Range: €79 - €123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kansas City - Grandview 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Our new Grandview-Kansas City Hotel Offers Grand Access to Kansas City Just 15 minutes from downtown Kansas City, our easily accessible Holiday Inn Express Hotel and Suites of Grandview-Kansas City offers comfort with a feeling of home. Centrally located within a half-hour of many of the greater Kansas City area's attractions, this hotel is a great place to have your perfect Missouri trip. If you're in town for business, you'll find our Grandview hotel is only 10 minutes from the Kansas City Convention Center. We're also conveniently located near many of the area's major businesses, like the corporate headquarters for Hallmark, Sprint, Applebee's and H&R Block. If you need to have a business meeting during your stay, our Grandview hotel offers two meeting rooms with over 1,000 square feet of space. Sports fans appreciate our Grandview hotel's close proximity to Arrowhead and Kauffman stadiums, where they can cheer at a Chiefs football game or see a Royals baseball game. Additionally, Worlds of Fun and Oceans of Fun amusement parks are both 15 miles away. The Sprint Arena and the Kansas City Power and Light District offer other live entertainment options near our Kansas City hotel. Our Kansas City, Missouri hotel features a heated, indoor pool and keeps you connected with our free high-speed Internet access. You are sure to have a comfortable stay at our Grandview hotel outside of Kansas City. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, Hotels.com, Expedia, 5viajes2012 S.L. and HotelQuickly so you can book your Holiday Inn Express Hotel & Suites Kansas City - Grandview reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Kansas City - Grandview
Grandview Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing