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“Dirty, nasty and consistently incorrect orders”
Review of McDonald's

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McDonald's
Ranked #17 of 31 Restaurants in De Soto
Restaurant details
Reviewed 9 April 2017 via mobile

This is a BELOW AVERAGE to POOR McDonalds. It's dirty, the staff turnover is high, management needs to focus and most frustrating is a rate of about 60% incorrect orders. Do NOT leave the window without checking the order.

It's dirty. It really needs to be renovated or town down and rebuilt somewhere. Whomever owns this franchise is milking it for profit and not reinvesting. Corporate should check it out.

Thank GadgetMedic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 6 of 6 reviews

Reviewed 2 December 2014

As a collector of McDonald toys, I've been around the world trying to capture that elusive international toy, I've been in probably 500 McDonalds ). The sad thing is the store within 3 miles of my house has to be by far one of the worst I've had the displeasure of going into. Multiple times you walk into the place the trash cans are overflowing, there's food spilled on and under the tables (to the point I'd rather eat in my car). I've written complaints to the owner (or I think the plaque in the store has the correct owner/operator) but never once have I heard from him nor have I seen any improvement in this frachised store. It's staffed by obvious high schoolers who would rather socialize behind the counter then clean the store. I've watched employees eating and drinking behind the counter as food was being prepared to serve customers. (I'm not really sure how the Jefferson County Health Department hasn't caught them on the infractions that go on). There is one very nice older woman who's at the drive through (first window) who actually would make Mr. Kroc happy - It's a day when I want to go across Rock Road and buy a lottery ticket when I don't hear "can you pull up and we'll run it out to you" - hmmmm with 1 other car in the drive thru......Ronald McDonald would turn frowney face if he ever bothered to show clown face in this store! I blame the owner/operator - McDonald's University PEOPLE - if you read these reviews - I know a place you should open a satellite school!

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2  Thank DeSotodawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2013

My husband and I do a lot of traveling for our jobs and I can say we've probably ate at dozens of McDonalds restaurants over the years. We like McDonald's when we travel because you know what you're getting as far as food and the wait time is decent. By far, this is the worst one we've been to, and sadly enough, we've lived here in De Soto for 7 years and the place is consistently bad with no signs of improvement. Here's the issues: if you go through the drive through I would say you've got a 50% chance of getting your order right. Multiple times we've walked in and the trash cans are overflowing and th floor is sticky eww! The service if you go into the McDonalds is average for the chain, but they still seem to get the order wrong more than your usual McDonalds. This being our hometown McDonalds I've complained on their website in hopes of improvement, and did receive a very apologetic call from the manager, but honestly I'd rather they just do a better job.

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Thank worthenks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2017
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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