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“Miserable Stay”

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Radisson Hotel Branson
Ranked #29 of 133 Hotels in Branson
Certificate of Excellence
GreenLeadersBronze level
Reviewed 26 March 2012

Upon reading the other reviews, I'm wondering if we were in the same hotel???? We made a reservation for 5 adults & were given a room with TWO DOUBLE BEDS. The hotel told me that was all that was available, even though I made the reservations several weeks in advance. We definitely did NOT have a Sleep Number Bed. Our beds had soft, sagging mattresses! They did bring up a roll-away bed (whoopie) & tried to charge us an extra $20. After spending the first miserable night, we spent the next day exploring Branson. When we returned later that day, we started to put our key into the door & the door opened on its own. Housekeeping had left our room OPEN all day. Luckily our laptops & jewelry were still there. Also, after spending the first sleepless night, I arose to make myself coffee. I was so disgusted when I took the cover off of the coffee mug & found a dirty, used mug! I thought I was going to get sick!!!! After 2 nights, we moved across the road to another hotel, which was absolutely wonderful!

  • Stayed: March 2012, travelled with family
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2  Thank NanaBonnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan_Sorensen, Manager at Radisson Hotel Branson, responded to this reviewResponded 29 March 2012

I am so very sorry to hear about your experience at our property. Unfortunately the largest room we have is a room with 2 double beds. If we had anything larger we would have definitely offered it to you. I will review your other comments with our housekeeping staff and I want to ensure you that errors like those are extremely rare. Again I apologize for the inconveniences you experienced, and I hope you will give us another chance to exceed your expectations.

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1,581 - 1,583 of 1,583 reviews

Reviewed 25 March 2012

Just finished my second stay at this hotel today. I do believe that this will be my preferred choice of all the hotels that I have stayed in Branson. I have stayed at several with various price points. I encourage future, past, and present patrons to join Club Carlson for opporunities to earn points and free nights. I get e-mails for additional savings!!! Staff is excellent!!! Very friendly and helpful too. Hopefully, they will get a new ATM...this was the only negative that I found during this stay. My mother has bad knees and was successfully able to walk to a nearby steakhouse for dinner just across the street from the property. I have had the breakfast in The Bistro restaurant before and it was excellent! Just an FYI to management...pay attention to the finer details during the remodel, like hanging bathroom racks. Ours was clearly not level which can distract from the more important features of the room. The beds are my favorite part of this establishment...I feel rested and that makes me ready to get up, feel good, and enjoy the Branson experience.

Room Tip: Higher floors have the better views. There is more level parking on the back side of the building.
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  • Stayed: March 2012, travelled with family
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Thank mollym313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan_Sorensen, Manager at Radisson Hotel Branson, responded to this reviewResponded 26 March 2012

Thank you for staying with us and for your kind comments! Our Club Carlson Rewards Program is terrific and truly rewards people for their loyalty. We should have our ATM back up in our newly remodeled lobby in the next few days, so that problem will definitely be resolved soon! Thanks again for staying with us and we hope to see you again soon!

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Reviewed 21 March 2012

Just finished our stay at the Radisson Hotel Branson and we were all very satisfied. The front desk was very helpful and welcoming upon arrival. The hotel is on Wildwood, just off of the strip in Branson and convenient to taking back roads to shows and attractions. The parking lot is very sloped, which could be a problem for those who don't move around well. We had two, connecting rooms and both were clean and comfortable. The hallways on the floors above the lobby have low ceilings, which makes everything seem close and crowded. The pool area was fine, the kids enjoyed it. We ate breakfast in the restaurant downstairs, which has a good breakfast buffet, about $10 per person, which I though was worth the money.

Overall, this is a great, affordable place to stay in Branson. Nothing extraordinary, but I don't think you'll be disappointed if you're expecting a 3 star hotel.

  • Stayed: March 2012, travelled with family
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Thank TulsaBroker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan_Sorensen, Manager at Radisson Hotel Branson, responded to this reviewResponded 26 March 2012

Thank you for taking the time to write a review about our property! We enjoyed having you as our guest and I am glad you found our services to be fantastic! We take great pride in our clean rooms and friendly, smiling faces! It is hard to beat our central location and easy access to the back routes! Thank you so much for choosing to stay with us and we hope to see you again real soon!

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Additional Information about Radisson Hotel Branson

Address: 120 S Wildwood Dr, Branson, MO 65616-3820
Phone Number:
Region: United States > Missouri > Branson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Branson
Price Range: €92 - €140 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Hotel Branson 3.5*
Number of rooms: 472
Official Description (provided by the hotel):
Enjoy our Branson, MO Hotel's Ideal Location and Top amenities Relax with upscale accommodations at the Radisson Hotel in Branson, Missouri and enjoy excellent amenities such as an indoor/outdoor pool,whirlpool and Fitness Center. All of our rooms are equipped with refrigerators, hair dryers, coffee makers, iron and ironing boards. Our hotel's restaurant, Wildwood Bistro, offers local flavors with a bistro twist. Guests can also enjoy our sports bar, the Time Out Sports Lounge. Located near numerous area attractions and theaters, our hotel offers 15,000 square feet of meeting space, making it ideal for events. Allow our warm, friendly staff to welcome you to the Radisson - one of the finest hotels in Branson, Missouri. ... more   less 
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Also Known As:
Radisson Branson
Branson Radisson

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