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183 - 188 of 525 reviews
Reviewed 21 May 2017

Our group of 4 needed a place to stay while attending a baseball game at Trustmark Park. This hotel seemed to fit the bill since it was just down the road from the ball park. We just stopped by and to check on vacancy and the front desk staff had two rooms, same floor,side by side available.

The hotel was very clean and comfortable.
All of the hotel staff were friendly and helpful.
Full breakfast is 9.99
Easy access to Trustmark Park, Bass Pro and shopping.
The only negative point, I-20 is a few hundred yards form the back of the hotel and traffic noise may bother some people. Ask for a room opposite the interstate.
Overall we enjoyed our stay here and would book it again if we were in the area.

Date of stay: May 2017
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank cbfinn_99
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Colette T, General Manager at Hilton Garden Inn Jackson Pearl, responded to this reviewResponded 26 May 2017

Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2017

The most excellent front desk staff and can't say enough about them. They went way beyond to answer questions and help with my requests. Rooms were comfortable with plenty of room. Would have liked more options for breakfast and pool area needed some attention from the maintenance staff, but other than that a top notch hotel and we would definitely stay there again.

Date of stay: May 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Colleen H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Colette T, General Manager at Hilton Garden Inn Jackson Pearl, responded to this reviewResponded 26 May 2017

Thank you for taking a moment to share your experience. I am happy to hear you found the staff to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2017

Stayed here twice in 2 weeks. Once on the way to Atlanta and then on the return home to Texas. It is a very nice inviting lobby. The front desk staff friendly and efficient. Both times greeted me as HH member and made sure that I knew to get my 2 free waters. We enjoyed the bar one night and they offer 2 for 1 drinks and they do not short change you in the glasses of wine department. The suite was very clean and comfortable, with couch and 2 arm chairs, two queen beds, with refrigerator and microwave. The hotel was very quiet even with a packed parking lot.

Date of stay: May 2017
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank redt2play
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Colette T, General Manager at Hilton Garden Inn Jackson Pearl, responded to this reviewResponded 19 May 2017

Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2017

We will never stay here again. There are many hotels to choose from, so choose another. We have stayed a Garden Inns for many years…the staff at this one would prefer to be on their cell phones or conversing with each other instead of assisting guests. So go so where else…life is too short to be treated this way, especially as paying customers who can choose somewhere else to stay.

Date of stay: May 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
2  Thank F4960VMterryl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 May 2017 via mobile

I don't know about you, but a smokey hotel room is the worst.

This hotel looks great coming in, nice lobby, nice staff.

Room reeked of smoke, sheets and beds uncomfortable. Rowdy guest. I don't know but this is the second Hilton Garden Suited I have stayed in this year, one in Austin, and this one. Neither stay has been a happy one. Guess I should stop.

Date of stay: May 2017
Trip type: Travelled with family
Thank ShankerstienMulligan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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