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All reviews front desk western hotels ocean springs room was clean convenient location would stay here again stayed one night complimentary breakfast yogurt easy access great place to stay enjoyed our stay bw clara octavia internet housekeeper
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Reviewed 5 August 2018 via mobile

Me & my family are staying at the Best Western Cypress Creek while my husband is working in the area. We stay at alot of hotels & Best Western Cypress Creek has been one of the best! The room is clean and comfortable,the outdoor pool is great for our children, the breakfast has a lot of options, & our housekeeper VIB has made sure that we've had everything we need during our stay & is always making us feel welcomed. My family has enjoyed our stay.I would definitely recommend staying here if your in the area.

Stayed: August 2018, travelled with family
1  Thank Heidi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San N, General Manager at Best Western Plus Cypress Creek, responded to this reviewResponded 6 August 2018

Dear Ms. Heidi,

Thank you for completing the survey regarding your recent stay at our property. We appreciate your comments and we will pass them on to our team.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.


Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

San Naqvi
General Manager
Best Western Plus Cypress Creek

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2018 via mobile

We had a housekeeper name VIB. She was excellent, she made sure we had everything we needed, a great lady who accommodated us well will be back next time I visit Mississippi, since she gave us such a warm welcome

Stayed: July 2018, travelled as a couple
Thank superwoman1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syed N, General Manager at Best Western Plus Cypress Creek, responded to this reviewResponded 27 July 2018

Thank you for writing this review and giving us the five star rating. Ms.VIB is our great asset and she always goes out of her way to help people. We are proud to have her on our staff. We have conveyed your gratitude to her and she thank you for the compliment.
We hope to see you again in near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2018 via mobile

Vib was so helpful she made sure we had everything we needed very nice place to stay close to Main Street in ocean springs 5 minutes to the beach fishing piers everything for a great beach trip went to the center for marine education and research educational hands on touched sting rays saw dolphin show awesome day

Stayed: July 2018, travelled as a couple
Thank Sightsee739213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syed N, General Manager at Best Western Plus Cypress Creek, responded to this reviewResponded 26 July 2018

Dear Guest,

Thank you for completing the survey regarding your recent stay at our property. We thank you for your compliments and we will pass them on to the team and to Vib as well.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.


Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

San Naqvi
General Manager
Best Western Plus Cypress Creek

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2018

We vacation here every time we visit. Thanks to Vib the leader of housekeeping and front desk The breakfast team the cleaniness of the pools, our rooms and customer service are always 5 stars. They make us feel like family. We appreciate you all!!

  • Stayed: July 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank joshuaswann318
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syed N, General Manager at Best Western Plus Cypress Creek, responded to this reviewResponded 24 July 2018

Thank you for writing a review regarding your recent stay at our property.
We have conveyed your gratitude to our staff and specially Ms. Vib and they all thank you for the compliments.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2018 via mobile

One of the cleanest hotels I've ever stayed in. It was extremely comfortable and quiet. My only problem was the inconsistent person smoking in the room next to me. Christine at the front desk exceeded our expectations and truly understands the meaning of customer service excellence.

Stayed: July 2018, travelled with family
Thank rtness41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syed N, General Manager at Best Western Plus Cypress Creek, responded to this reviewResponded 24 July 2018

Thank you for writing a review regarding your recent stay at our property. We have conveyed your gratitude to Christina and she thank you for the compliments.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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