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All reviews front desk western hotels room was clean ocean springs convenient location would stay here again stayed one night complimentary breakfast yogurt easy access great place to stay nice stay enjoyed our stay bw octavia clara internet
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Reviewed 21 December 2017 via mobile

Stayed one night on the way home from Orlando. Hotel is easy to find. Outside looks nice and lobby was clean. Evening and morning desk clerks were friendly and helpful. Our room was clean and comfortable. The rooms definitely need updating and a fresh coat of paint. Bathroom needs update too. Breakfast was good, and had a varied selection of items.

Stayed: December 2017, travelled with family
Thank sj-jj-houston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syed N, General Manager at Best Western Plus Cypress Creek, responded to this reviewResponded 22 December 2017

Thank you for writing a review regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2017 via mobile

Excelent place, the breakfast was delicious with variety for people with different tastes, also with healthy options, it is close to many beautiful cities, the people that work at the hotel were very nice, the guy at the front desk helped us by telling us what we could do around, and the cleaning lady was also very nice, the place was clean, so the people who clean do a great job. Excelent place to stay.

Stayed: November 2017, travelled with family
Thank Fedalis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syed N, General Manager at Best Western Plus Cypress Creek, responded to this reviewResponded 26 November 2017

Thank you for taking the time and writing such a nice review about your recent stay with us. We are glad that you enjoyed your stay and our staff thank you for the compliments.
We hope to see you again in near future.
Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2017

This motel is very clean. We were on a long road trip,5 days each way. I was a nice place with afternoon snacks and a good selection for breakfast. It was close to restaurants and shopping. It was just off I-10.

  • Stayed: November 2017, travelled as a couple
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Review collected in partnership with Best Western
Thank S8918SOgaryt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syed N, General Manager at Best Western Plus Cypress Creek, responded to this reviewResponded 23 November 2017

Thank you for writing a review regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2017

Very nice hotel, which was clean and neat. The employees were very friendly and helpful. Breakfast was a cut above most hotel breakfasts. Good location for the hotel . We wouldn't hesitate to stay here again.

  • Stayed: November 2017, travelled on business
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Review collected in partnership with Best Western
Thank vickip609
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syed N, General Manager at Best Western Plus Cypress Creek, responded to this reviewResponded 22 November 2017

Dear Ms. Michele Smith,

Thank you for completing the survey regarding your recent stay at our property. On behalf of our team we would to thank you for rating us 5 on our rating scale.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.


Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

San Naqvi
General Manager
Best Western Plus Cypress Creek

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2017

Our room smelled like mildew. A friend had to request another room due to the smell in theirs. We had 1980-style trim that had been repainted quite a few times. Paint was cracking on some trim and the wall. Overall our room gave us an 80s-90s vibe. I doubt I’d stay at this location again.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Waltamason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syed N, General Manager at Best Western Plus Cypress Creek, responded to this reviewResponded 20 November 2017

Dear Guest,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.


Sincerely,

San Naqvi
General Manager
Best Western Plus Cypress Creek

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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