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Reviews (464)
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All reviewsfront deskwestern hotelshot breakfastocean springsroom was cleanthe breakfast areaconvenient locationwould stay here againstayed one nightyogurtfree breakfasteasy accessgreat place to staynice stayvery nice hotelenjoyed my staybw
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32 - 37 of 464 reviews
Reviewed 14 November 2017

Everything about the hotel was great other than the free breakfast. The staff was very friendly and helpful and there was plenty of well lite parking. Never had any problems with the key cards. The hotel was easy to find right off I-10. The room was very clean and pleasant. The only problem was the free breakfast. The orange juice was tasted and looked rotten and the bread tasted moldy, and the biscuits were hard as a rock. I told the staff about the orange juice and she changed it but even the new one tasted rotten, The color wasn't even orange, It looked grayish to me. If I ever go back I will have breakfast somewhere else. Again, Other than the breakfast I feel the hotel was a very good value.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
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Review collected in partnership with Best Western
Thank Wilber C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syed N, General Manager at Best Western Plus Cypress Creek, responded to this reviewResponded 17 November 2017

Dear Guest,

Thank you for completing the survey regarding your recent stay at our property. Thank you for rating us 9 on our rating scale and we hope to see you soon in a near future.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.


Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

San Naqvi
General Manager
Best Western Plus Cypress Creek

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2017

excellent staff Clara and the rest of the ladies are always very welcoming and helpful. The cleaning staff is also very friendly and accommodating. My only complaint is that it is advertised as Biloxi but it closer to Ocean Springs as far as the hubbub of the city life.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
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    • Service
Review collected in partnership with Best Western
Thank lisarX7935OQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syed N, General Manager at Best Western Plus Cypress Creek, responded to this reviewResponded 12 November 2017

Dear Ms. Lisa Ray,

Thank you for completing the survey regarding your recent stay at our property. We thank you for rating us 4 on the rating scale and for your compliments.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.


Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

San Naqvi
General Manager
Best Western Plus Cypress Creek

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2017

Greeted with a smile and friendly. Bed comfortable and clean room spacious. Staff helpful and always had a smile. Breakfast was Excellent. Great location near eating places and shopping. Great WiFi service.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western
Thank 180nikkib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syed N, General Manager at Best Western Plus Cypress Creek, responded to this reviewResponded 8 November 2017

Thank you for writing a review regarding your recent stay at our property. We have conveyed your gratitude to our staff and thank you for the compliments.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2017

Best Western Hotels Are Already A Cut Above When It Comes To Quality & Comfort. But When You Can Stay The Night In A Bed Western Plus Using Rewards Points...You Keep Searching More Points To Earn & More Places To Explore.

  • Stayed: October 2017, travelled as a couple
    • Value
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Review collected in partnership with Best Western
Thank CDanielsSr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syed N, General Manager at Best Western Plus Cypress Creek, responded to this reviewResponded 8 November 2017

Thank you for writing this review about your recent stay at this property. Your business is valuable & your feed back is important to us as it tell us what we are doing right and where we need to improve. Please come back and stay with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2017

Very friendly staff, convenient location to Ingalls shipyard and Biloxi, MS where eateries are abundant. Next to interstate 10 and easy to find. 25 minutes to Gulfport airport. Parking is free and well lighted.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syed N, General Manager at Best Western Plus Cypress Creek, responded to this reviewResponded 30 October 2017

Thank you for writing a review regarding your recent stay at our property. We have conveyed your gratitude to our staff and they thank you for the compliments.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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