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Reviews (462)
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All reviewsfront deskwestern hotelshot breakfastocean springsroom was cleanthe breakfast areaconvenient locationwould stay here againstayed one nightyogurtfree breakfasteasy accessgreat place to staynice stayvery nice hotelenjoyed my staybw
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72 - 77 of 462 reviews
Reviewed 29 June 2017

Always a pleasure great staff very professional great service love the breakfast and we wasn't disturbed by any cleaning or neighbors will definitely be back soon thanks again!!! One other thing thank you Scott at the front desk and the cleaning staff very professional and very helpful with all our needs thanks again will be back soon !!!!!

  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank G3089SKwilliamm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syed N, General Manager at Best Western Plus Cypress Creek, responded to this reviewResponded 30 June 2017

Thank you for giving us a 5 star rating. We have conveyed your gratitude to all our staff members and specially Scott who is a valuable member of our staff and he thank you for the compliments.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2017 via mobile

We stayed here for week while working in this area!! Very nice staff, great breakfast, and very clean!! We will stay here next year!! This was surprising because you can tell it is an older hotel, but the owners and management really take care of it!! Talk to Ms Vib, she takes care of the second floor, she reminds me of my grandma, always helpful and friendly!!

Stayed: June 2017, travelled on business
Thank Maurice W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syed N, General Manager at Best Western Plus Cypress Creek, responded to this reviewResponded 30 June 2017

Thank you for writing a review regarding your recent stay at our property. We have conveyed your gratitude to all our staff & specially Ms. Vib who is a great asset to this property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2017

I had a wonderful time.Staff was very helpful and awesome.the hotel was clean and bright.the lady that helped me was very informative and sweet.the room was more then i expected,so tjat was a big plus.Breakfast was amazing

  • Stayed: June 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Marcus G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syed N, General Manager at Best Western Plus Cypress Creek, responded to this reviewResponded 7 July 2017

Thank you for writing a review regarding your recent stay at our property. We have conveyed your gratitude to the sweet lady & she thank you for the compliments.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2017

Coming from Hamilton Ontario, we were looking for a place to relax and near to Alabama! It was perfect, nice breakfast, comfortable beds, and quiet! I was so happy to sit by the pool and chill. Beaches, casinos and shopping were near by.

  • Stayed: June 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank RollTideCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syed N, General Manager at Best Western Plus Cypress Creek, responded to this reviewResponded 7 July 2017

Thank you for writing a review regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2017 via mobile

The staff is very pleasant and upbeat. We personally encountered Mrs. Vib who is in housekeeping and is extremely kind and helpful,and personable. Mr.Scott who works in the front desk,is so kind and definitely helpful with customer service.

Stayed: June 2017, travelled with family
Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syed N, General Manager at Best Western Plus Cypress Creek, responded to this reviewResponded 30 June 2017

Thank you for giving us a 5 star rating and we have conveyed your gratitude to Ms. Vib & Mr. Scott and they appreciate your compliments.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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