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“A Reluctant Customer Review of a Disappointing Return Visit”

Gianni's Steakhouse
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Ranked #6 of 50 Restaurants in Wayzata
Certificate of Excellence
Price range: US$31 - US$40
Cuisines: Steakhouse
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Restaurant details
Dining options: Breakfast, After-hours, Reservations
Dining style: Casual Elegant
Reviewed 11 June 2017

I make a point of enjoying the sidewalk cafe atmosphere of Gianni's every year when I come through Minneapolis. The venue has an abundance of charm on a warm evening and the libation service has been excellent as has been my favorite Porterhouse steak That I have enjoyed since my first visit some years ago. This year the reservation service worked just fine and a suitable table for two was available albeit without shade from the intense afternoon sun, but that was only temporary.

My favorite Porterhouse shows up on one online menu, but not another. On the Gianni's website, it says, "Over the years, Gianni’s has earned a reputation for its juicy 22-ounce porterhouse . . ." The reality is that it is gone from the active menu. I asked the server about when it was removed and she said the T-Bone was the same as the Porterhouse.- that, of course is Bull Pucky or ignorance and I am not receptive to either one under those circumstances.

My dining partner ordered the filet and sautéed mushrooms. I opted for the French Onion soup, the T-Bone blue rare with Blue Cheese sauce and sautéed mushrooms - pretty straightforward. Bread pieces were available and we accepted.

Contrary to my specific request, the soup came before my cocktail was complete - I sent it back to be kept warm. When I finished my cocktail ,I asked for my soup. Shortly thereafter, my companion's filet came with her order of mushrooms, her complete order. Her filet was perfectly to her taste and she said the mushrooms were tasty as was the signature roasted garlic pod.

I finished my soup expecting my T-Bone shortly. After some time, I caught the attention of our server who asked, "are you ready to have me order your steak?" My companion was nearly finished with her meal. Was I being punished for sending the premature delivery of the soup the first time? The bread ran out and I asked for more - it never came.

When the T-Bone finally arrived, my companion had already finished her meal. The Blue Cheese sauce was quite tasty, but my sautéed the mushrooms did not appear nor did our server for some time, so I began to eat my T-Bone. It was done just the way I wanted it. The challenge was that it was so tough and full of gristle that over one-third of it was inedible and defied chewing. After a prolonged absence, our server appeared again within view and hailing distance. I inquired about my missing sautéed mushrooms. She said, "I thought you only wanted one order." My dining companion remembered as I did that I was explicit about each of us having an order of sautéed mushrooms. Finally, the sautéed mushrooms appeared and were delicious, but the bread never did appear.

I finished my dinner leaving a rather large pile of unchewable gristle on my plate. No Porterhouse was a disappointment. The server's suggestion that a T-Bone was an equivalent was as unacceptable as the T-Bone that was served.

I have no problem with paying the establishment price for a premium cut of meat or any other dish, but I do expect a quid pro quo quality in return - in this case, it did not happen, in spades.

I do not like to write a bad review, but I will do so when it is warranted - this time, IMHO, it was unquestionably warranted.

Date of visit: June 2017
    • Value
    • Service
    • Food
2  Thank CamanoCarl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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49 - 53 of 195 reviews

Reviewed 4 June 2017

OUR DINNER HERE WAS OUTSTANDING - the Rack of LAMB was delicious.
The hash brown potatoes are sooo good. Portions are generous.

Our waiter was fabulous - he made our graduation celebration extra enjoyable.

Date of visit: June 2017
    • Value
    • Service
    • Food
Thank Pat S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2017 via mobile

Like many places, I think the experience rests mostly on the server you are assigned. Our server was average - but not what you expect in an upscale place. The attention to detail was missing. If the restaurant reaches out to me, I will give them specifics. Decent food, nice location, though challenging to get to for a visitor. Parking during peak hours is very difficult.

Date of visit: May 2017
Thank MarvinCarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2017 via mobile

Over the years this is always very special--filet, spun salad and potatoes papallete were perfectly prepared. Our server, Tessa, was very attentive. Very nice outdoor area too.

Date of visit: May 2017
Thank Ander50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2017

Been here couple times in last month and waiter experience truly influenced the dinner. One Minnesota friendly, the other aloof and absent. Steaks were good but out of Veal and Lamb was tough and overcooked.

Date of visit: May 2017
Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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