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Holiday Inn Express & Suites Rogers
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Savings alert! 25% below average rates

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Reviews (161)
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All reviewsfront desklarge king size bedmovie theaterroom was cleanlarge hot tubkiddie poolwould stay here againnight standcinnamon rollshotel is in a great locationbusiness centerbusiness tripbreakfast areafree breakfastfitness centerinterstatehousekeeping
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Reviewed 24 July 2016

If you book a room at a newer Holiday Inn Express you expect a certain level of service and quality and this property delivered, mostly. The place was easy to get to, had adequate parking, several decent near-by restaurants and some shopping, including a nice big Cabelas store. The lobby and breakfast area were clean and modern looking and the breakfast offerings, one of my main reasons for staying at a HIE, were fresh and plentiful. The only issue I really had was getting stuck in a ADA room. I should have gone down and changed as soon as I saw it but I didnt. The room was too warm at one end and I just don't like using the hand-held showerhead.

Room Tip: Skip the ADA accessible room if you don't need it.
  • Stayed: July 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank Archer01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Rogers, responded to this reviewResponded 9 August 2016

Dear Archer01,

Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to know that the location of the hotel is well to your liking and regarded its cleanliness and modern looking. However, we regret if the type of room received did not live up to your expectations. Your feedback is important to us and it helps us focus our attention on the things that are important to our guests. Rest assured that your comments will be addressed to the hotel management for review in order to meet our guests' needs and satisfaction.

Thank you for staying with us and we hope to offer you a more pleasant stay in the future.

Sincerely,

Grace P.
Case Manager
IHGService

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2016

We wanted to fit in a day of shopping and we liked the selection of stores at the Albertville Premium Outlet Mall. We looked for a hotel in the area and chose the Holiday Inn Express & Suites in Rogers, MN. It was easy to find, check-in was smooth, and when we inquired about restaurants they handed us a printout of some dozen restaurants in the area. Our room was clean and the beds were comfortable. We laughed ourselves to sleep reading the Holiday Inn booklet left on the night stand "Bring your ZZZ game" which gives 7 tips on a better night's sleep. The breakfast area was clean and bright. Only one small negative was the business center, as the printer wasn't working when we went to print our boarding passes so we had to email them to the front desk and the staff printed them.

  • Stayed: June 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank wildrose94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2016

Travelling thru and decided on this place from the reviews on trip advisor very happy we stayed here we have had good luck with the holiday inn express chain and this place was right up there with our other visits, very clean quite and comfy beds and the wifi was excellant as was the morning breakfast lots of choices, and the lady was working very hard to make sure every one was happy. What a nice way to start your next day of travel!!! If you are thinking about staying here trust us you will be thankful in the am.

Stayed: July 2016, travelled as a couple
Thank rlangver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2016

Check in was quick and easy, the hotel is clean and very nice. We got to our room and noticed that there was no tub just a shower. It was a weird shower and had no curtain/door etc. It was 'L' shaped, with having a toddler we asked to be given a room with a tub and they moved us into their last King room.

Quite a few things in our room didn't work properly. TV would go on and off (lose the signal) the clock radio didn't work at all, a drawer in the desk would constantly open itself and the main light in the bathroom flickered a lot.

Room was very clean though and the bed very comfortable. We were given a crib for our two year old and it was a bit small but did the trick.

Breakfast area was clean and well stocked with tons of food. There was a make your own pancake machine (out of order) tea, coffee, juice, milk, yogurt, cinnamon buns, porridge, toast, muffins, bagels, hard boiled eggs, scrambled eggs, bacon, sausage, biscuits, gravy, fruit, cold cereal.

The pool area was so great. Best kiddie pool ever, our son (2 years) had an absolute blast, the water was warm, there was a little water slide, spray features and more. It kept him entertained and he didn't want to leave.

The staff went over and above. We were always greeted with a smile, asked if we needed anything and they took time to visit and ask about our day.

Anything that was needed was brought up quickly to our room.

The maintenance person was away for a few days so things remained broken but we still had an enjoyable stay. The rooms were spacious and equipped with a large tv, microwave, bar fridge etc.

Bathroom was large and clean as well. The A/C worked well but was a bit noisy. Ice machine on every floor.

Our toddler wasn't sleeping well so we decided to check out one night early and stayed two nights instead of three. The front desk had no problems with our early departure and they didn't charge us the third night.

We would definitely stay again and recommend this hotel.

  • Stayed: June 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Tracey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2016 via mobile

I had a one night stay here near Ramsey and many of the hotels were booked. I had to drive to Rogers but glad I did. Nice hotel, clean room and wonderful staff I will stay here again on my next visit. Located close to restaurants and shopping and room nicely furnished.

Stayed: June 2016
1  Thank Travelingczechman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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