My daughter had surgery at Mayo so I needed a convenient place to go back and forth from. All the hotels in downtown Rochester are ridiculously expensive but this was at least not quite as bad.
The staff is great and very friendly. Anna at the front desk was consistently helpful, friendly, and knowledgeable. She was able to direct me when I needed help and extend my stay when circumstance changed. Big shout out to her.
The room was very nice. Large space with full kitchen as you expect at residence inn. The hotel was quiet and the beds very comfortable. Plenty of space to store what I needed. Housekeeping kept it clean and well supplied.
Breakfast was included but it was not good. Items were frequently out and not restocked for awhile. What was there was relatively tasteless.
The tv reception was also problematic. Channels would frequently break up. HBO services were unavailable for 75% of my stay.
All in all it was a good stay. Just some minor annoyances that keep it from a 5 star rating. More
- Free Wifi
- Free Parking