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Reviews (910)
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All reviewsmayo clinicshuttle servicevolleyball tournamentnorth sidecomplimentary breakfastcomfortable bedspool and hot tubhighly recommend this hotelexcellent staygreat place to stayminute driveking suitefree shuttlehotel staythe breakfast areaoatmealwould definitely stay here again
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72 - 77 of 910 reviews
Reviewed 15 September 2017 via mobile

We stayed here 3 nights, scheduled two & stayed an extra night and the staff was excellent, greeted us every time we entered the building. Very accommodating when we needed something. I definitely recommend this Hampton Inn & Suites! We will be back next year!

Stayed: August 2017, travelled on business
Thank CSmoth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick J, Guest Relations Manager at Hampton Inn & Suites Rochester - North, responded to this reviewResponded 19 September 2017

Thanks for the wonderful review and the 5 rating it is greatly appreciated. See you next year!

Rick

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2017

Very pleasant & clean. Staff was very helpful. Comftorable beds. Clean bathroom. Plenty of hot water. The hot tub was very relaxing. Get good directions to get there. Can be a little confusing. Breakfast was good. more items to choose from than other hotels.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank alicehU1759ZB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick J, Guest Relations Manager at Hampton Inn & Suites Rochester - North, responded to this reviewResponded 15 September 2017

Alice,
Thanks for the very nice review and the 5 rating, it is greatly appreciated.

Rick

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2017

We had a suite room 429 the couch bed was so gross l have no clue were to start. Walls,lamp shades, were so gross .gross carpet, beds are hard as a rock.breakfast was cold and gross.staff good ,nice .

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Scott C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick J, Guest Relations Manager at Hampton Inn & Suites Rochester - North, responded to this reviewResponded 15 September 2017

Scott,

Looks like we failed you on your recent stay with us, thats too bad. We do apologize for your unpleasant experience. Our maintenence and housekeeping managers have done a thorough evaluation and cleaning for that room. Breakfast cold and gross? we carefully follow the Hampton guidelines in providing a variety of breakfast items. From hot items, fresh fruit, pastries and donuts, cereral and oatmeal.

Not sure if you will give us another try, but we would get another chance.

Rick

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2017

Excellent stay, loved location, breakfast good and staff wonderful. The shuttle at this location is outstanding! Would love to see them add the evening soup to this location. Would be nice after long day at Mayo.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank cherylk579
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick J, Guest Relations Manager at Hampton Inn & Suites Rochester - North, responded to this reviewResponded 15 September 2017

Cheryl,

Thanks for taking the time to review our property on your recent stay in Rochester. You must have stayed with our sister property Hampton-South in the pass? They serve soup, we serve cookies in the evening. We would have some loyal but disgruntled guests if we switched to soup. Thanks again!

Rick

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Reviewed 10 September 2017 via mobile

We come up every year for the Big Iron Classic and we have stayed at this hotel for the 4th year in a row. It is always immaculate!!!! Great lobby service, very fast and friendly staff. The pool and hot tub are great!! The rooms are always clean and the beds are comfy!!! Love Hampton Inn Rochester North!

Stayed: September 2017, travelled as a couple
Thank Lindsey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick J, Guest Relations Manager at Hampton Inn & Suites Rochester - North, responded to this reviewResponded 14 September 2017

Lindsey,

Thanks for the nice comments and the 5 rating. We very much appreciate your loyalty, hope to see you again for year 5. Thanks again.

Rick

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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