The hotel was in a relatively good location. However, we booked two nights and were gone all day after our first night. We got back late. It was around 7:30 pm and the cleaning staff was just getting to cleaning our room! We had to wait in the hallway for a long time. We were hot, tired, and just wanted to go into the privacy of our room. In all my years of traveling I've never had this happen! It was irritating as a paying customer who was already there we felt our room should have been done right away in the morning. The manager told us thank you for understanding except we were not understanding and our kids were having a hard time. We desperately needed down time and couldn't even get our swimming suits out. He said this happens. Either they need more help or better pay.
The continental breakfast was typical and okay but nothing spectacular. The laundry was kind of cool. You rent the room for an hour and get a key for it so you don't have to sit there waiting for it. $4 for my hour and soap. The hot tub room was separate from the pool and pretty nice. There is an outside deck next to the pool which is nice as the chlorine is pretty strong.
The front desk staff were all friendly and very helpful. There's a Subway within walking distance.
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- Also Known As:
- Duluth Sprit Mountain Inn - Americas Best Value Hotel Duluth
- Red Roof Inn Duluth
- Duluth Red Roof Inn