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Reviews (260)
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Reviewed 30 August 2017

This place is dark, dreary and unwelcoming. Then entry is very unattractive and the furnishings are completely lackluster.
Upon being shown to our very dark room I asked for a lamp, and the girl promised she'd bring one. The bathroom was a disaster waiting to happen. It had an open pit in the floor, described as a "jacuzzi upgrade". I would characterize it as a lawsuit waiting to happen. There were no stairs, no grab bars, no hand holds to get down into the tub. And the supposed jacuzzi aspect of it was a complete farce, as the jacuzzi knobs were MISSING. Written in magic marker on the tub were instructions to turn the water on. ROCKS were wedged against the faucets on the exposed water pipes to hold them in place. The hot water spigot on the sink was not properly attached and the toilet ceased to function overnight. The bed was a nightmare - the mattress should have been replaced ages ago. Coffee was not available the next morning at 8am as advertised, and breakfast was a sad assortment of days old rolls, cheeses and meats. NO ONE ever delivered a lamp.
This place surely cannot be on a recent list of good B&Bs.

  • Stayed: August 2017, travelled as a couple
    • Value
1  Thank TravelsByJulie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carlota1, Owner at Outing Lodge at Pine Point, responded to this reviewResponded 6 September 2017

We responded last week to your partner's review with the following text. Since your stay, we have added lighting and changed the bed.

"Thank you for your feedback. We apologize for the inconveniences that you had during your stay and appreciate your time in telling us what can be improved for future guests. We are adding lamps to the room and bathroom this week to help illuminate the Amelia Earhart room. The Outing Lodge’s property is over 150 years old and therefore vintage. While we do pass building maintenance inspections regularly, there are some exceptions to modern code afforded historic structures.

If we had known you were unhappy with your room, I would have immediately responded with options. We are available 24x7 to guests and are happy to find solutions to any issues that arise.

Thank you again for the constructive feedback."

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2017

On our way to the facility, we received a call that we were being upgraded to another room, and that the upgrade included a jacuzzi. Upon arrival, we were ushered to a room with inadequate lighting, and the staff again emphasized the jacuzzi upgrade. Upon entering a very dark bathroom, we discovered that said jacuzzi was sunken into a pit 2 - 3 feet deep into the floor, and that it served as our shower also. The jacuzzi appeared to be 1980's vintage, with controls that were missing, rendering it inoperable. Also, there were magic-marker-written instructions on the jacuzzi stating how to operate the shower. We both felt that getting into/out of the shower/jacuzzi pit was an unsafe situation. As for the bed, the right hand side of the bed mattress seemed to be completely broken, and sank (with body weight). My date weighs 105 lbs and it sank with her just sitting on it. The bed also creaked terribly while merely turning over in it.
We had to switch sleeping sides all night long to avoid crippling our spines due to the discomfort. The owner was a very nice person but the property does not appear to be up to the latest building code regulations, nor up to par for a $155/night B&B experience. I felt for the price we paid that the value simply was not there.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank VT_GO_HOKIES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carlota1, Owner at Outing Lodge at Pine Point, responded to this reviewResponded 23 August 2017

Thank you for your feedback. We apologize for the inconveniences that you had during your stay and appreciate your time in telling us what can be improved for future guests. We are adding lamps to the room and bathroom this week to help illuminate the Amelia Earhart room. The Outing Lodge’s property is over 150 years old and therefore vintage. While we do pass building maintenance inspections regularly, there are some exceptions to modern code afforded historic structures.

If we had known you were unhappy with your room, I would have immediately responded with options. We are available 24x7 to guests and are happy to find solutions to any issues that arise.

Thank you again for the constructive feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2017

This is a great Bed and Breakfast in the rural area of Stillwater. The breakfast was delicious! Nice variety of pastries, eggs, French toast, meats, cheeses and beverages. The location is very close to Gateway Trail and Pine Point Park. The rooms are very spacious and clean with good air conditioning on a hot humid summer night. It was very quiet overnight! We enjoyed one of theme dinners to get a feel for the place before our wedding. Our wedding was perfect! We could not have been happier with how the entire experience turned out! We look forward to coming back every year for one of their theme dinners to enjoy atmosphere and food again.

  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank DreHitzman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carlota1, Owner at Outing Lodge at Pine Point, responded to this reviewResponded 2 August 2017

Thank you Andrea for your kind words. We feel honored you choose the Outing Lodge to host your special day.

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A TripAdvisor Member
Hudson, Wisconsin
12
Reviewed 7 June 2017 via mobile

HIGHLY RECOMMENDED. Beautiful ambience, very friendly and accommodating staff, excellent food, and great history there. My wife and I were married May 13th, 2017, and the gorgeous tulips were in full bloom....we couldn't have been happier. Carlotta was such a sweetheart and helped meet our needs in every which way. Two thumbs up!

Stayed: May 2017, travelled with family
2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carlota1, Owner at Outing Lodge at Pine Point, responded to this reviewResponded 19 July 2017

We were so happy that you choose the Outing Lodge for your special day!

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Reviewed 23 March 2017

The Outing Lodge is a hidden gem for relaxation. If you want all the amenities of a five star resort this is not the place for you. If you want an amazing place to relax, turn off a cell phone, enjoy nature and enjoy some great company this is the place for you. It is so close to all the fun of Stillwater, but sits in the middle of a park to give you the feel of being miles from no where. The staff is amazing and the food fantastic. We will definitely return.

  • Stayed: February 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
3  Thank Holly456789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carlota1, Owner at Outing Lodge at Pine Point, responded to this reviewResponded 12 August 2017

Thank you Holly for your kind words; we look forward to your next stay.

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