We weren't planning on staying at this hotel. We had checked in to the Embassy Suites Bloomington and were not impressed at all. So we had to quickly find another hotel. Good choice! My husband called ahead and explained the situation to Kristin. She was very friendly and told us that they had rooms available, explained the amenities and answered all of our questions.
When we arrived at the hotel, Kristine greeted us with a smile, told us she had already upgraded our room to a suite and gave us restaurant recommendations. It was refreshing to have great customer service after the experience we had just had at the Embassy Suites after a long day of traveling.
The room was decent, not opulent, but clean and quiet. The only suggestion would be to paint the walls as they had a lot of scuffs. Breakfast had a decent variety, but would like to see more healthy options besides yogurt, bananas and apples. But I tend to stay away from processed foods, so I always have this issue at hotels. I was impressed that they offered turkey sausage.
Thank you, Kristen, for making our stay in Minneapolis comfortable! Much appreciated!More
- Free Wifi
- Free Parking