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All reviews pool area across the street poolside room best westerns hot tub water features great pool attached restaurant within walking distance waffles the breakfast area shuttle service large pool free breakfast water park free shuttle fridge and microwave
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Reviewed 1 October 2018

Nice hotel with an outstanding pool area for the grandkids. We enjoyed walking over to the mall of America also. The restaurant in the hotel was very good. The only draw back in our stay was the crowded breakfast area.

  • Stayed: September 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Gary J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reggie952445, General Manager at Best Western Plus Bloomington Hotel, responded to this reviewResponded 5 October 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are moving our breakfast to the restaurant area on October 8th for the added space.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Sincerely,
Ron Theis
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2018 via mobile

Stayed mid-week before flying out on vacation. Very clean room, comfortable beds, exceeded my expectations! Shuttle left on schedule, friendly driver both ways. Upon return from our trip, we waited about 8 minutes for the shuttle to pick us up. Great service! Will definitely stay there again!

Stayed: September 2018, travelled with family
Thank Missy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reggie952445, General Manager at Best Western Plus Bloomington Hotel, responded to this reviewResponded 5 October 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Our staff appreciates the feed back to the hard work they do.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Sincerely,
Ron Theis
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2018

I had never been in Minneapolis. However, I stayed in a Best Western Plus in New York City and loved it. So, why not Best Western in Minneapolis? It was a good choice. The staff is friendly and helpful. The rooms are large and comfortable. There is a huge indoor pool. It's mostly for wading and floating. (Too shallow for diving) The breakfast is outstanding with lots of choices. Check in and check out were easy. The shuttle to the airport got me there in plenty of time and the driver was fun to talk with. I'll be back next July when my son gets married.

Room Tip: Rooms that are not "pool view" are quieter.
  • Stayed: September 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Jay T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reggie952445, General Manager at Best Western Plus Bloomington Hotel, responded to this reviewResponded 27 September 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. I am so glad you enjoyed your stay and I am happy to hear that you will be back next July and congrats to our son and is wife to be.Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Sincerely,
Ron Theis
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2018

Stayed here for two nights whilst on vacation, September 2017. If you don’t want to pay top whack for the Radisson Blu, this is a great alternative for close proximity to Mall of America which is just a ten minute walk. As such it’s a popular choice, and seemed to be busy throughout our stay. The pool area was large and looked like a lot of fun for kids, so a really good family choice.

Our room was comfortable and spacious, and despite having a view of busy Cedar Ave was well enough soundproofed that the traffic noise did not disturb. Sadly the same could not be said of internal noise. Doors connecting hotel rooms are great for families/groups wanting to stay together but for the rest of us are just an annoying means of ensuring that you can hear next door’s conversations or TV more clearly! WiFi quality was fine when I could access it. Password supplied clearly written on the room key did not work when entered on any of my devices, but when I asked the receptionist to input it all was fine.

Biggest problem here was breakfast. We didn’t expect or want much, but quality somewhat lacking on the cooked food and worst of all, the breakfast area isn’t large enough to accommodate the number of guests using it. Not being early risers, the only tactic that worked for us both mornings was to arrive at 09:55, early enough to grab a few bits before breakfast is cleared away at 10AM and late enough that there were tables vacant. Not ideal.

Stayed: September 2018, travelled as a couple
Thank Jon_X350
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reggie952445, General Manager at Best Western Plus Bloomington Hotel, responded to this reviewResponded 24 September 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. We are doing to be moving our breakfast in October to the restaurant for the added space. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Sincerely,
Ron Theis
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2018

The staff was very helpful with ideas on what to do and how to get there. The shuttle drivers were very informative, polite and prompt which was very helpful since we were only there for two nights. We didn't get a chance to use the pool but it was clean and the kids pool looked like a blast. We had a pool side room and I couldn't believe how quite it was! Excellent stay at this best western

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank 383heidi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reggie952445, General Manager at Best Western Plus Bloomington Hotel, responded to this reviewResponded 5 October 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Sincerely,
Ron Theis
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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