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“Poor service”

Osaka Hibachi and Sushi Bar
Ranked #44 of 258 Restaurants in Bloomington
Price range: US$30 - US$30
Cuisines: Chinese, Japanese
More restaurant details
Restaurant details
Dining options: Reservations
Dining style: Casual Dining
Description: At Osaka Seafood Steakhouse, you will enjoy our unique cuisine and friendly atmosphere. We serve only the freshest, highest quality food. For an unforgettable, entertaining dining experience, sit at our hibachi grill and see our teppanyaki chefs put on a show for the entire family.
Reviewed 21 August 2017 via mobile

You better read the reviews before visiting this place: there had been multi reviews indicated its poor service! We believe the same situation have happened to us.
The server led 4 of us to a booth, but we don't like their booth. They failed to fulfill our request and send us to the very corner of the place, which had no lighting/lamp for a dinner?! (There was one table with condensing water dripping off the A/C duct, and they refused to give us another 6 people table which was not an authentic 6P table, it's a combination of 2+4.) There was a wall light near the corner table, however the server said the wall light was bad, which we didn't know it's true or not.
This was just the beginning. Make a long story short: we could tell the server was not happy to serve us. Just like the other review mentioned: no service and no apologies. I can tell y'all the last contact with that server: he just handed the bill to me for signature w/o saying a word and left.
Overall got 2 stars rating was since the food was not bad. Bottom line: will never visit this place again.

Date of visit: August 2017
Thank Passenger786066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 - 12 of 74 reviews

Reviewed 9 August 2017 via mobile

I have been here a number of times, and each time it gets better and better. Had some unique rolls and great sashimi.

Date of visit: August 2017
Thank djdahlen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2017 via mobile

This restaurant was within walking distance from the hotel we were staying at so it was very convenient. It was my and my husbands first time at a hibachi grill restaurant so I really don't have anything to compare to. We found it quite entertaining to sit around a table, enjoying a food prep show while meeting new people. The grill chef did a great job of squirting saki in our mouths, also tossing veggies for us to try to catch. Wonderful way to break the ice when you're sitting at a table with strangers! Fun! My husband and I shared the Seafood combo (lobster, scallops, shrimp) for $34.95; a side of fried rice for $2.95; a Bud Light was $4.00. The food was cooked perfectly.

A couple negatives - there was a lot of minced garlic in everything - rice, vegetables, protein; and also a bit too much salt or soy/teriyaki sauce , which for my personal taste was saltier than I care for. The restaurant was not air conditioned, so when you are sitting around a hot grill and it's also 90 degrees outside it is uncomfortably warm. I was seriously tempted to shed some clothing! All things considered we had a really fun time and if the opportunity presented itself we would enjoy a return visit.

Date of visit: July 2017
Thank justthe2ofus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2017 via mobile

The tricks were pretty typical of a hibachi grill, as was the menu. We didn't wait long before being seated, but after moving to a table we waited close to 25 minutes before the cooking began. Thankfully a hibachi dinner comes with a soup and salad appetizer. Their fried rice is good and worth the cost to add it on, but I didn't care for their noodles. The vegetable hibachi meal included bell peppers in the vegetable mix , which unfortunately, in my opinion, overtook the rest of the flavors.

Date of visit: July 2017
Thank Hturtle333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2017

I took my mother and daughter to this restaurant for her b-day and it was my first time there. It was great our cook was funny and good the food was not bad at all.

I had a great time and most likely I will be back!!! Oh don't forget the price is not bad neither, four people 4 beers and a funny show for under hundred and fifty dollars.

Date of visit: June 2017
    • Value
    • Service
    • Food
Thank Erika M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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