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All reviews flavored water leelanau suite bathroom mirror indoor and outdoor pools cookies view of the bay shuttle service beach area great place to stay enjoyed our stay waffles hot tub excellent stay breakfast room front desk staff fire pit the east bay
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Reviewed 16 August 2018

We love the location. The view is gorgeous and has a relaxed feeling. It is very close to wine country. The front desk staff is very friendly and helpful. We also used the shuttle to go downtown for dinner. We love this place! It’s our favorite in Traverse City!

  • Stayed: August 2018, travelled with family
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Review collected in partnership with this hotel
Thank barbieblue4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan P, General Manager at Cherry Tree Inn & Suites, responded to this reviewResponded 22 August 2018

Thank you for your stay and time in writing a review. We're always happy to read about guests who not only enjoyed our hotel, amenities, and service, but those who enjoyed the area. We live in a gorgeous region and we love to share it. Hope you found some great bottles of wine and had a safe trip home. Thank you!

For the love of hospitality,

Jonathan P.
General Manager

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Reviewed 16 August 2018

The rooms are spacious and clean, bathroom is luxurious ! The hotel staff is very courteous. The hotel does have a beach in the backside so you could sit and tan for hours. We paid for a room with buffet breakfast . Breakfast turned out to very ordinary with less variety. I think its better to have food from any of the restaurants across the street!

Stayed: May 2018
Thank 290pragatis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan P, General Manager at Cherry Tree Inn & Suites, responded to this reviewResponded 22 August 2018

Good day!

Thank you for your stay and review! It's great that you enjoyed your room, the luxurious bathroom, our courteous staff, and our beach! I appreciate your review of our complimentary breakfast, too. We'll continue working on ways to improve it and make it better for our guests. But, you are right, there are many great restaurants in the area to have a great meal, too!

Have a great rest of August. Thank you!

For the love of hospitality,

Jonathan P.
General Manager

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Reviewed 15 August 2018

Overall the hotel is acceptable and comfortable. The rooms and elevator need to be renovated. The elevator floor was very dirty and anyone in the elevator could smell the musty odor. Our bathroom walls had crumbled drywall and the floor tiles could you a good bleaching. I loved the view of Traverse Bay!

  • Stayed: August 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank CinciDat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan P, General Manager at Cherry Tree Inn & Suites, responded to this reviewResponded 15 August 2018

Thank you for your stay and review! The good news is that we are in the final steps to having our renovation plans set for this winter. The elevator carpet did really get beat up this summer and quickly. We are scheduling it to be replaced this week or next.

I'm glad you enjoyed everything else. Check us out when renovations are complete - we do have some rooms already done!

For the love of hospitality,

Jonathan P.
General Manager

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Reviewed 13 August 2018

Service and cleanliness was not good. Our room was not ready on time and the cleanliness of the elevator and general areas was poor. The glass doors were dirty, the hallways always looked the same untouched and the staff seemed overwhelmed. As a former property manager it was poorly managed.

  • Stayed: August 2018, travelled with family
    • Value
    • Location
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Review collected in partnership with this hotel
Thank K4097DPtodds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan P, General Manager at Cherry Tree Inn & Suites, responded to this reviewResponded 15 August 2018

Good morning!

Thank you for your stay and your review. I'm terribly sorry that you experience poor service and cleanliness. Those aren't accepted by us and we'll work with our teams to rectify them. I am sorry for the elevator carpet. This summer has really beaten it up, and we are scheduling it to be replaced this week or next.

I will work harder and smarter to be a better manager so things like this don't affect you or any of our guests in the future. Thank you for your time, and I hope you visit again to see that your experience isn't normal for our property. Thank you!

For the love of hospitality,

Jonathan P.
General Manager

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Reviewed 13 August 2018

We really enjoyed The Cherry Tree Inn. Very friendly service and beautiful views from the balcony.I would recommend a stay here. The shuttle service was a great touch and made going into town a breeze!

  • Stayed: August 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank shauns503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan P, General Manager at Cherry Tree Inn & Suites, responded to this reviewResponded 15 August 2018

Thank you for your stay! Glad you took us up on our free shuttle service - Brian and Charity, our drivers, do an awesome job of not only driving for our guests but also talking about the area.

Hope your travels home were just as much of a breeze! Thank you!

For the love of hospitality,

Jonathan P.
General Manager

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