Enjoyed my stay, convenient location, room was clean/comfortable. Breakfast was great. Affordable price, and close to shopping and restaurants. Easy to locate. Staff helpful. Overall good experience. Would stay againMore
- Free Wifi
- Free Parking
Enjoyed my stay, convenient location, room was clean/comfortable. Breakfast was great. Affordable price, and close to shopping and restaurants. Easy to locate. Staff helpful. Overall good experience. Would stay againMoreShow less
Thank you so much for sharing your experience with other travelers...we truly appreciate it! Safe travels!
I can see this hotel has been updated but the heat/ac hasn't. It is very noisy and did not keep the room dry. Everything in this room felt damp! The bathroom does not have a fan which is not good. Keeps the humidity in the room. I had a king room and the comfy (supposedly) chair was anything but. Very warm and worn! I got tired of the noise of the ac so tried turning it off. The outside weather was warm and humid so didn't help. The breakfast was the same as any other but the waffle irons were broken and the scrambled eggs were cold!
We are so sorry you didn't enjoy your stay with us. Please be assured that 90% of our HVAC units are less than 2 years old and all furnishings in the guest rooms (with the exception of the dressing, desk and armoire) are brand new (effective January 2018). Also, we do have fans in all bathrooms? Try as we might, we sometimes fall short of our guests expectations and for this we do apologize. We hope you will give us another opportunity to serve you. Safe travels!
I think Northville is might be one of the older locations in the system, but you'd never know it from the appearance of the building, inside or outside. It's been expertly renovated and well maintained, and if you didn't know the early Hamptons were built with corner sinks in the bathrooms, you might never guess that this is one of the originals. The staff is unfailingly friendly and helpful, the breakfast is plentiful and varied, and the overall value is unbeatable. It's everything a Hampton Inn should be. Stay here if you have the opportunity!
Rick G., your review is wonderful! We are so glad you enjoyed your stay with us. Please visit us again soon! Safe travels!
Being a corporate traveler on the Hilton Chain, I typically lean towards an HGI or Double tree. Given the location of our last conference however, this was the obvious choice. I was pleasantly surprised by this venue's cocktail hour and complimentary snacks before dinner. While it's no high end cuisine, for the average traveler looking for a bite before dinner, I was impressed.
We are so glad that you enjoyed your stay with us! We try hard to make our guests feel at home and by your review, we accomplished our goal. Please visit us again soon...safe travels!
The room was noisy from the pump room next door, it buzzed all night and the as the hotel was fully booked the staff just said they could not do anything. Plus the shower was broken, the bath room had a clump of hair .... and the room had an odd smell to which you could not open the windows
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry that we fell below your expectations. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.
This hotel room bathroom was dirty upon arrival, had no WiFi access that i could use, no hot water one morning, and the bed is horrible. If you want a good stay then stay at the Hampton inn in West bloomfield
Our apologies that your stay with us was less than stellar. We were aware of your internet issues, but not of the other issues you mentioned. We will review your survey with the appropriate team members as a training tool for improvement. We are sorry that we dropped the ball during your stay. We do hope you will give us another opportunity to be of service to you. Safe travels!