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“Bed bugs” 1 of 5 bubbles
Review of Baymont Inn & Suites Muskegon

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Baymont Inn & Suites Muskegon
Ranked #3 of 12 Hotels in Muskegon
Grosse Pointe, Michigan
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Bed bugs”
1 of 5 bubbles Reviewed 14 July 2011

Concierge service was somewhat slow and the hotel is tired. Pack n' Plays provided for baby to sleep in are too sticky/dirty to use. Really though, I am only writing this review to warn would-be travelers that we encountered bed bugs here. My husband two children and I intended to stay for 3 nights and left after the first. We parted with some bites and a great deal of concern that we would be carrying with us the living relatives of the dead bed bug we found on the bathroom floor in the morning.

  • Stayed June 2011, travelled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank ALNF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baymontmuskegon, Manager at Baymont Inn & Suites Muskegon, responded to this review, 2 August 2011
I would like to advise that we have no such problem at our hotel. The guest must have brought them in with them. We have over 95% occupancy at our hotel for the last 2 months and have had no other issues. In fact the guest didn't' even file a complain at the hotel. We attempted to contact the guest complaining and he did not want to disclose his name or which room they stayed in. This review is obviously someone trying to scare our customer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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577 reviews from our community

Traveller rating
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    115
    49
    46
See reviews for
309
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
South Bend, Indiana
Level Contributor
3 reviews
1 of 5 bubbles Reviewed 4 July 2011

BE WARNED! This property does NOT have an elevator and the stairway to the second floor has no back on the stairs and a completely inadequate landing to safely open the door to enter or exit. It is an old hotel that needs a lot of updating. The breakfast room only has 2 small tables in it and only had minimal supplies. The men at the front desk are not helpful. If you are lucky enough to get the woman front desk clerk, you will get good service. The housekeeping staff did a nice job cleaning with what they had to work with. Stay at the Fairfield just down the street!

  • Stayed June 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank rsw34103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Commerce Township, Michigan
1 review
3 of 5 bubbles Reviewed 2 July 2011

We stayed here in June 2011. Bathroom was big and had great water pressure in the shower. The bed was comfy, but the tv was not aligned with the bed and it was a terrible, old tube tv. Indoor pool, hot tub, and sauna. Pool was too warm, hot tub and sauna were not hot enough, but otherwise ok. We were there on a Sunday, and although the hotel was hardly booked at all, they put all the guest right next to each other and the walls were thin. The air conditioner was really fighting to work. The staff was friendly. The hotel is smoke free- but our room clearly was recently smoked in. Single room had adjoining door which was annoying- it felt like we were sharing a room with the neighbors. 12 miles from Michigan Adventure, which was nice. Decent touch lamps. Good part of town. The in room coffee maker was disgusting and had mold in it. Continental breakfast was cold and pick over by 9am- very lackluster. Very dusty by tv. Overall not awesome, but I would stay there again if it was just for a night because we got a good price.

  • Stayed June 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lampscreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wheaton, IL
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 28 June 2011

We have a dog and she travels with us. The Baymont takes dogs and has nice, safe grounds on which to walk them first thing in the morning and last thing in the evening. While we did not take advantage of the pool area, it was clean and looked inviting. Several times I saw families playing in it. The exercise room is not for the claustrophobic, but it does have a couple of nice machines in good working order. The rooms were clean, the bed could use replacing, but it was functional. The a/c was great! Parking is ample and close. The breakfast was adequate for our needs as my husband is a diabetic and I only need a juice for him in the morning and then we head to a local place for a more complete menu. It is located easily off the highway and right down the road from the main shopping area in the Muskegon/Fruitport area. It was less than 10 minutes from the family we were visiting and getting on the highway was as easy as getting off of it. One downside to the hotel was that the first room we were put in was next door to the only smoking room in the hotel. We later found out that it is actually a no smoking hotel and that when we asked to be moved because our neighbor was a smoker; the neighbor should have been fined and asked to leave! Whoops! We used to stay at the Shoreline Inn and Suites and when they came under new management they decided to stop allowing dogs on the property. Well, I will happily take my business to the Baymont!

Room Tip: specify an even numbered room they face west.
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  • Stayed June 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lizzietig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 13 June 2011

I stayed here for two nights, and was pleasantly surprised by the room I had - much nicer than I had expected for the price. The room was large, with a king size bed (very comfortable), TV with cable, iron and board, inroom safe, etc. The bathroom was very clean, and everything functioned properly. The front desk was very friendly (both after midnight when I checked in and early morning when I left. The location is not as convenient for Muskegon as some others, but I was actually visiting family south of town so it was a good location for my visit.

  • Stayed June 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KWTXUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Muskegon

Property: Baymont Inn & Suites Muskegon
Address: 4677 Harvey St, Muskegon, MI 49444-9760
Phone Number:
Region: United States > Michigan > Muskegon County > Muskegon
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 12 Hotels in Muskegon
Price Range (Based on Average Rates): €
Hotel Class:2 star — Baymont Inn & Suites Muskegon 2*
Number of rooms: 60
Official Description (provided by the hotel):
Close to Lakes Mall, Great Lakes Naval Memorial and Muskegon County Airport Enjoy friendly service and down-home comfort at Baymont Inn & Suites Muskegon hotel. Only two miles from Muskegon County Airport and off Interstates 31 and 96, our non-smoking Muskegon, MI, hotel invites you to explore exciting Lake Michigan-area attractions, including Lakes Mall and Michigan's Adventure. All of our guest rooms have amenities you can depend on to make your stay comfortable, including plush Simmons Beautyrest bedding and refrigerators. Start your day with free continental breakfast while reading your free copy of USA Today. Get in a workout at our gym or go for a swim in our heated indoor pool. Check email in the comfort of your room with free Wi-Fi Internet access or work in our business center. LOCAL ATTRACTIONS Bordering the shores of Lake Michigan, Muskegon offers endless outdoor adventure and excitement - all within minutes of our Muskegon hotel. Feel the thrills of Michigan's Adventure, where you will scream aboard the Shivering Timbers roller coaster or defy gravity on the Funnel of Fear. Climb aboard the Lake Express for a scenic high-speed ferry tour or board the WWII submarine USS Silversides for sunken shipwreck discoveries. Catch a big one aboard a chartered fishing boat or climb to the top of White River Lighthouse for awe-inspiring views. If shopping is your desire, get a dose of retail therapy at Lakes Mall. DINING OPTIONS Choose from a variety of restaurants and local eateries within minutes of our Muskegon, MI, hotel. Dockers Fish House & Lounge serves up fresh-off-the-boat seafood while Hearthstone Bistro Bar & Grill specializes in gourmet sandwiches, salads and made-from-scratch soups. BUSINESS AND EVENT FACILITIES Our hotel in Muskegon, MI, offers a fully equipped business center. ... more   less 
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Also Known As:
Baymont Inn & Suites Muskegon Hotel Muskegon
Baymont Inn And Suites Muskegon
Baymont Inn Muskegon

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