We stayed here 3 nights over memorial day weekend. This is an older hotel, the rooms are small and awkwardly shaped, the bathrooms are quite small. However, it was clean, and it was a place to stay. It is very close to the road, so lots of road noise in the hotel. The salvation was the outstanding staff service. We were in town for soccer, and asked for a few things. For instance, we had to leave for our first game by 6 a.m., the staff agreed to have hot breakfast out by 5:30 a.m. Needed late checkouts, no problem. Swap linens and empty trash without needing a full room clean, no problem. The breakfast area is pretty spacious compared to other "breakfast included" places. Pool was nice. Wi-Fi got pretty spotty at times. We were in the breakfast area when the entire housekeeping staff was having a meeting with management. Things like "the cover on the ironing boards need to be washed occassionally" and management listened. We need microfiber towels so we don't streak the mirrors. You'll have them tomorrow.
Don't get me wrong, this is an older, smaller hotel that has road noise. But staff service and the clear "give a damn" attitude balanced it out for us.
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- Also Known As:
- Sleep Inn And Suites
- Sleep Hotel Milan
- Sleep Inn Milan
- Milan Sleep Inn