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All reviews an indian restaurant harvester pub beans car park free wifi breakfast was included overnight stop the breakfast area air conditioning sofa bed good size budget hotel convenient location great shower excellent value for money room was clean and comfortable would stay again
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61 - 66 of 665 reviews
Reviewed 7 January 2018 via mobile

Great position just off J5 of the M5. Good value with breakfast included. Not a full English but plenty of cooked items to set you up for the day. Reception staff excellent always ready to help with whatever you needed. Limited menu for the evening but Pub/Restaurant and McDonald's next door.

Stayed: December 2017, travelled with family
Thank Duncan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEDroitwich, Guest Service Assistant at Holiday Inn Express Droitwich Spa, responded to this reviewResponded 8 January 2018

Dear Duncan,

Thank you very much for taking the time to leave a review of your recent stay with us at the Holiday Inn Express Droitwich.

I'm very pleased you found the location of our hotel to be of benefit to you. I can also see you took advantage of our Express Start Breakfast and you enjoyed the items we provided.

It's excellent to see you thought our staff to be welcoming and friendly - we always aim to provide the best customer service to all our guests.

Thank you once again for leaving a review, and we hope to see you again in the future.

Kind Regards,

Amelia Foster - Guest Service Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2018 via mobile

Faulty towers or crossroads spring to mind. Arrived to find my 3 day booking not on the system, apparently ''booking.com" faulty. 1st room not what I asked for (double + sofa) got 2 singles not a problem, shower trickled and would not turn off, room change heating not working, room 3 accepted even though no hair dryer not needed as I'm bald. Breakfast 1st day no eggs, seats, condiments, cups. Day 2 much better breakfast was good including the egg's, had a bar staff member check on things before he finished for his Xmas break (29th Dec) sat with us for 30 mins and chatted had a laugh and joke about what had gone on. Thank you Lewis for your concern

Stayed: December 2017, travelled with friends
Thank stevewb149
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEDroitwich, Guest Service Assistant at Holiday Inn Express Droitwich Spa, responded to this reviewResponded 9 January 2018

Dear Valued Guest,

Thank you for taking the time to leave a review of your recent stay with us at the Holiday Inn Express Droitwich.

I'm extremely sorry you encountered so many problems during your stay with us. It is our aim to provide every guest with a 10/10 stay which it appears we have not done on this occasion. I apologise for the maintenance issues you experienced in your room - please be assured this has been passed on to the relevant department to be fixed immediately. I'm also disappointed to see that you also experienced problems with breakfast on the first day. however I'm pleased breakfast was much better on the 2nd day. It's with feedback like yours that allows us to improve every issue so you or any other guest do not experience it again.

Thank you for your kind words about our colleague - I'll be sure to pass on your generous comments.

If you wish to get in contact with us to discuss your recent stay please feel free to contact us at info@expressdroitwich.co.uk or 0871 902 1608 Option 5.

Thank you once again for your feedback, and we hope this experience does not deter you from staying with us again.

Kind Regards,

Amelia Foster - Guest Service Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2018 via mobile

Overall a good nights stay. Lovely all you can eat buffet that the kids enjoyed. Comfortable rooms although a little small for 4 people. Well equipped bathroom.
Very clean and smart hotel.
Restaurant opposite makes it all very simple.

Stayed: October 2017, travelled with family
Thank MrCV1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEDroitwich, Manager at Holiday Inn Express Droitwich Spa, responded to this reviewResponded 5 January 2018

Dear Guest,
Thank you for taking the time to provide us with your feedback after a recent stay here at the Holiday Inn Express Droitwich.
We are delighted to hear that you and your family enjoyed your experience of the hotel and were happy with the standard of cleanliness!
It's also great that you took advantage of our complimentary Express Start Breakfast as we as our local eateries.
We hope that you will be returning to stay here with us again in the future.
Thank you once again for your comments.
Kind regards,
Sophie Pedley
Guest Service Manager

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Reviewed 22 December 2017 via mobile

Very comfortable beds and really clean.
Staff were lovely and accommodating, they allow pets which is extremely helpful and allowed us to use cutlery and plates for outside food due to no where close allowing dogs in.
Would stay again

Stayed: December 2017, travelled as a couple
Thank Jade L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEDroitwich, Manager at Holiday Inn Express Droitwich Spa, responded to this reviewResponded 4 January 2018

Dear Valued Guest

I am pleased to see that you enjoyed your stay here at the holiday inn express Droitwich. I'm happy to hear our staff have been very accommodating to you. They pride them self's on excellent customer service. Thank you again for visit and we hope to see you soon. Team Droitwich

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Reviewed 16 December 2017 via mobile

We stayed one night for £42 and thought it was excellent. Customer service was superb and the room was brilliant. It was dog friendly, and breakfast was really good. Couldn't fault the place, and would recommend it unreservedly. Have stayed at far more expensive hotels that weren't as good as this one. Thank you for a great stay.

Stayed: December 2017, travelled as a couple
Thank Revelwoodman73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEDroitwich, Manager at Holiday Inn Express Droitwich Spa, responded to this reviewResponded 19 December 2017

Dear Valued Guest,
Thank you so much for your 5* review, I am delighted to see you had excellent stay with us. We do hope to welcome you back again soon.
Kind Regards. Team Droitwich

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