I was working in the area and love Panera's Food. I had time to stop for dinner so where else would I go:..... The facility was not full to capacity the back area was all open. Only one customer in front of me. The other cashier was walking around like she didnt know what to do. So I waited. Then she came back to the register and stood there. I wasnt sure if I was to go over as she said nothing didnt even motion for me to come over if I was ready. Finally i went over and asked if she could take my order? Could barely hear what she was saying had to ask multiple times what did you say and lean in. Should have known it wasnt going to go well at that point. I tried to get my blood orange lemonade but the had the machines torn apart bins full of product. Mat rolled up and the floor soaking wet where they were trying to MOP.....lol Slip and fall here I come. Didnt wring out the mop so it was like a full on puddle. So I went to the restroom while I waited to get my drink. Food all over the floor just a mess. Then it took 14 minutes to get soup and a sandwich. They did deliver and apologize for the wait. Soup warm, just. At least the sandwich was still cold lol Worst experience I have had across the country.