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Reviews (270)
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All reviewsairport parking lothear people walkingfront deskgreat hotelclose to the airportnewer hotelrental carcomplimentary breakfastnice poolbusiness centerwould definitely stay here againeasy accesswould highly recommend this hotelroom was largeconvenient locationbathroom doorfitness center
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53 - 58 of 270 reviews
Reviewed 24 August 2017

We needed an inexpensive room for a one-night stopover while driving through Kalamazoo. Compared to other Hampton Inns, this one is decently remodeled in their new modern layouts, but not the fanciest of the layouts I've seen. This is a smaller-scale Hampton compared to most others.

The location is right next to the airport, but we didn't notice any plane noise. The kids loved the warm swimming pool, even without a hot tub.

it's important to know that there aren't any guest rooms on the first floor. We had to book on the 2nd floor. We requested a room on the south side for easier access to the stairs.

Room Tip: No rooms on the first floor. All parking is on the south side of the hotel.
  • Stayed: August 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Siegl-Gesin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca S, Guest Relations Manager at Hampton Inn Kalamazoo, responded to this reviewResponded 25 August 2017

Thank you so much for taking the time to provide us with some much needed feedback. I am so glad to see that you enjoyed your stay here at the Hampton Inn Kalamazoo-Airport, and look forward to your next visit to Kalamazoo!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2017

We had to make a last minute reservation while on route,agent from desk agent was very pleasant/effective. Staff during breakfast was very helpful. And the fact that they have a indoor pool was the perfect plan B if the weather would not cooperate for vacation plans. Great Value for what they offer.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton
Thank Virginia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca S, Guest Relations Manager at Hampton Inn Kalamazoo, responded to this reviewResponded 21 August 2017

Thank you so much for taking the time to provide us with some much needed feedback. I am so glad to see that you enjoyed your stay here at the Hampton Inn Kalamazoo-Airport, and look forward to your next visit to Kalamazoo! Thank you for your loyalty to the Hilton Brand! I hope that you have a wonderful!

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Reviewed 18 August 2017

This Hampton Inn had the usual quality room I expect from Hampton. The bed is awesome as always. Staff was very helpful in directing me to a place for dinner. Breakfast was well stocked and staff friendly. The pool and exercise room were kept very clean

  • Stayed: August 2017, travelled on business
    • Value
    • Location
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Review collected in partnership with Hampton
Thank Dorothy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca S, Guest Relations Manager at Hampton Inn Kalamazoo, responded to this reviewResponded 19 August 2017

Thank you so much for taking the time to provide us with some much needed feedback. I am so glad to see that you enjoyed your stay here at the Hampton Inn Kalamazoo-Airport, and look forward to your next visit to Kalamazoo! Thank you for your loyalty to the Hilton Brand! I hope you have a wonderful day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2017

This is a great hotel. If you want a friendly and knowledgeable staff this is the place. The rooms was clean the beds comfortable and if you like a good shower this is the place. This is a NO Pets allowed hotel. Someone tried it and the staff quickly took care of the problem. Great hotel and staff. Breakfast was good, good selections the coffee is hot hot!! There is a restaurant located across from this hotel and food is good. It was a good stay for my daughter visit to western Michigan univ

  • Stayed: August 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank may312014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca S, Guest Relations Manager at Hampton Inn Kalamazoo, responded to this reviewResponded 19 August 2017

Thank you so much for taking the time to provide us with some much needed feedback. I am so glad to see that you enjoyed your stay here at the Hampton Inn Kalamazoo-Airport, and look forward to your next visit to Kalamazoo! Thank you for your loyalty to the Hilton Brand! We are always striving to improve, so if you have any other comments or suggestions about our property, I would love to hear them!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2017

We stayed here because this was the hotel that was chosen by the bride and groom for guests. We will chose another hotel if we are back in the area. The breakfast sausage was spoiled and the beds and pillows were uncomfortable. Too highly priced for us.

  • Stayed: August 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Thomas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 13 August 2017

Thank you for taking the time to give us some much needed feedback. I'm sorry to hear you didn't enjoy your stay in Kalamazoo. We have standard of making sure every guest is happy when they leave and I see we fell short of that standard. We try to make every guests as happy as possible, we have pillow top mattress that some people are not used too. We do make new gravy every Sunday morning, it is not prepared before serving date. We use water for our gravy which does not have the ability to spoil. Hopefully the next time your in Kalamazoo we hope you enjoy your next stay with us.

Have a great day!

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