So I stayed here on a business trip once before and was satisfied so I made a return trip only to find that their standards have gone downhill.
Poor housekeeping - hairs all over the bathroom
Maintenance in need - both the tub and the sink were backed up and took forever to drain, ever heard of Drano??? or Liquid Plumber???!!! How does someone in housekeeping not notice this? Also the water feels very slimy as if they need to add water softener. Anyone who regularly works in housekeeping should notice this if they're actually doing their job - which they're NOT!
Amenities - No wireless internet in the rooms.
Overall - still a newer hotel than the other Marriott properties in Kalamazoo but very disappointing, next time I will stay in Grand Rapids and do the daily drive to my meetings.More
- Free Wifi
- Free Parking