We came down here for new years eve. True that Kalamazoo doesn't have much to offer when it comes to attractions but because of this hotel it made this trip worth while. Were a family of six and our suite fit us pretty decently. It was kind of small but good enough for us. Every inch in this hotel is super clean and very organized. The service from all the staff was phenomenal. However, I need to mention the great great service from the hotel manager Gary Sabbagh. This man is by far one of the best hotel managers I have ever seen. We had an incident on our second day at the hotel, were we had some issues with the bathroom. So we called down and I talked to a guy named marcus. They weren't able to fix the issue because their repair man was out of town. So he called Gary and said that they would give us the key to the room next to us so we can use its bathroom. Also, They dropped the rate for us down from $129 to $69. We ended up staying an extra night because of the weather so they switched us to another room and kept it at the same rate. We truly thank the staff and Gary for there wonderful service and I really recommend this hotel for any person looking to stay in that area.
- Official Description (provided by the hotel):
- TownePlace Suites by Marriott offers extended stay travelers a comfortable home away from home, with features like full stainless kitchens, seperate bedrooms, 24 hour exercise facilities , 24 hour convenience mart, the Marriott Bed package, indoor heated pool, and deluxe continental breakfast. We are right on interstate 1-94 at exit 72 on the west side of Kalamazoo and recently opened 10/07. ... more less
- Reservation Options:
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- Also Known As:
- Towneplace Suites Kalamazoo Hotel Kalamazoo